Sales Administrator 100%

Sales Administrator 100% (m/f/d) We offer you an exciting and challenging task in a dynamic environment in which you can contribute. In particular, your area of activity includes the following tasks: Receipt and timely processing of written and telephone orders / contracts Creation of order confirmations, delivery documents and invoices within the specified deadline Arrangement and monitoring of delivery dates with customers, reporting any delivery bottlenecks to supervisors Clarification of availability with the warehouse and the sales departments Receipt of product and price inquiries Creation of offers in consultation with the sales departments Communication with customers to understand their needs and offer solutions Coordination of activities with other departments in the company to ensure that customer needs are met Customer care in the internal service Creation and dispatch of invoices to customers Ensuring billing for the monthly closing Clarification of invoice details and clarification of discrepancies with customers Administrative processing of complaints Processing of credit notes, cancellations and corrections of invoices Receipt and processing of customer complaints by telephone and email General administrative / commercial tasks Responsible for the maintenance and updating of customer data Article and master data maintenance, including documentation filing Participation in the optimization of existing processes Support and substitution within the team Introduction of new employees Our expectations of you: commercial basic training (EFZ), at least profile E initial professional experience mandatory business fluent German skills, French skills of great advantage and Italian desirable very good MS-Office skills (Navision skills of advantage) good comprehension with fast implementation ability communicative personality and dynamic way of working We offer: goodly guided introduction processes an interesting and varied activity with a lot of personal responsibility personal and professional development open and dynamic working environment contemporary employment conditions 41.25 hour week and 5 weeks vacation a central place of work in the immediate vicinity of the Oerlikon station We exclusively consider candidates who apply directly to us via the online portal. We also do not consider applications or inquiries from personnel service providers. jpid4a1faa0jm jit0728jm jiy26jm