Professional ICT Supporter (m/f) 80-100%

Place of work: Hirslanden Corporate Office | Luzern
Occupation: immediately or by agreement
Type of employment: Unlimited
Reference number: 71972

Working at Klinik St. Anna means more than just working. The foundation of our trusting and close cooperation is the family-like togetherness, which we cultivate alongside our patients.

As ICT & Processes, we provide comprehensive IT and project services and conduct business analyses for our clinics in Switzerland and the central specialist departments.

YOUR TASKS

• On-site support in 1st and 2nd level (server, network, client environment) as well as management of the CMDB and documentation
• Ticket processing: receipt, processing and if necessary forwarding of fault reports as well as instruction and support of users in questions and problems around hardware and software
• Installation and configuration of PCs, notebooks, VOIP phones and peripheral devices according to the ICT standard catalog
• Installation, support and further development of clinic-specific applications as well as hardware in the field of medical informatics
• Optional standby service as part of team organization
• Planning, coordination and implementation of releases and updates (life cycle management)
• Active participation in projects and leadership of small sub-projects
• Takeover of the function as a professional trainer after successful induction (1-2 trainees)

YOUR PROFILE

• Training as an ICT specialist EFZ or equivalent training
• At least two years of experience in ICT support, ideally in the healthcare sector
• Pronounced analytical skills
• Service-oriented way of working, high degree of autonomy and communication skills in German and English
• Driver's license category B

OUR OFFER

• Family-friendly environment with proximity to employees and patients
• A team with committed and professionally competent colleagues
• Attractive mobility concept
• Meals for CHF 5.-- including drinks and fruit
• Further employment conditions and employee offers can be found here (https://www.hirslanden.ch/de/klinik-st--anna/jobs-und-karriere/st-anna-als-arbeitgeberin/benefits.html)

For further information, Yannic Kurmann, Team Leader ICT Support Central Switzerland, is available at yannic.kurmann@hirslanden.ch (mailto:yannic.kurmann@hirslanden.ch) or T +41 41 208 34 63. We look forward to your contact.

The Hirslanden Group is the largest medical network in Switzerland. The group includes 16 clinics in 9 cantons. It also operates 5 outpatient surgery centers, 18 radiology and 6 radiotherapy institutes. The group has 11,025 employees.