Customer Service Advisor/ Service Advisor (m/f/d) 100%

Your tasks Advice and support of our customers and business partners from the appointment scheduling to the vehicle handover Creation of cost estimates, recording and processing workshop orders up to invoicing Responsible for smooth warranty processing Initiation of suitable repair measures and monitoring of deadlines Checking the completeness and quality of the performed work Your profile Completed basic training in automotive technology as well as, advantageously, further training in the commercial field Initial experience in a similar function Good MS-Office user knowledge as well as good English skills and further foreign languages are an advantage Strong communication skills, pleasant manners and customer-oriented appearance High commitment, teamwork skills and flexibility Organizational talent, resilience as well as networked and solution-oriented thinking and acting