Professional ICT Supporter (m/f) 80-100%

Place of work: Hirslanden Corporate Office | Luzern Occupation from: immediately or by agreement Type of employment: Unlimited Reference number: 71972 Working at Klinik St. Anna means more than just working. The foundation of our trusting and close cooperation is the family-like togetherness that we cultivate with our patients. As ICT & Processes, we provide comprehensive IT and project services and conduct business analyses for our clinics in Switzerland and the central departments. YOUR TASKS ## • On-site support in 1st and 2nd level (server, network, client environment) as well as management of the CMDB and documentation • Ticket processing: receipt, processing and if necessary forwarding of error messages as well as instruction and support of users in questions and problems around hardware and software • Installation and configuration of PCs, notebooks, VOIP phones and peripheral devices according to the ICT standard catalog • Installation, support and further development of clinic-specific applications as well as hardware in the field of medical informatics • Optional on-call service within the team organization • Planning, coordination and implementation of releases and updates (life cycle management) • Active participation in projects and leadership of small sub-projects • Takeover of the function as a professional trainer after successful training (1-2 trainees) YOUR PROFILE ## • Training as an ICT specialist EFZ or equivalent training • At least two years of experience in ICT support, ideally in the healthcare sector • Pronounced analytical skills • Service-oriented way of working, high degree of self-responsibility and communication skills in German and English • Driver's license category B OUR OFFER • Family-friendly environment with proximity to employees and patients • A team with committed and technically competent colleagues • Attractive mobility concept • Catering for CHF 5.- including drinks and fruits • Further employment conditions and employee offers can be found here For further information, Yannic Kurmann, Team Leader ICT Support Central Switzerland, is available at yannic.kurmann@hirslanden.ch or T +41 41 208 34 63. We look forward to your contact.