Senior Technical Consultant - Customer Experience

• 22 July 2026 • 100% • Indefinite duration • Zürich Senior Technical Consultant - Customer Experience Job description Do you want to help customers fully exploit the potential of Microsoft Dynamics CRM 365 and the Power Platform? Here is what motivates you in the morning: • You advise our customers on technical and functional questions regarding Microsoft Dynamics 365 and the Power Platform. • You analyze functional and technical requirements, develop viable solution concepts, and are responsible for their implementation in close collaboration with customers and project teams. • You take responsibility for your implementations and accompany customers in the success of their solutions. • You identify customer needs early and develop pragmatic and sustainable solution approaches. • You use your technical expertise to help customers optimize the use of the Microsoft platform. • You explain complex technical concepts in an understandable manner and convince through your customer-oriented approach. • You continuously develop your knowledge of Dynamics 365, Power Platform, and the Microsoft ecosystem and actively bring new ideas to the team. We expect from you: • Several years of experience as a Technical Consultant in IT projects. • Experience as a CRM Technical Consultant or Low-Code Developer with Microsoft Dynamics 365 and the Power Platform. • Enthusiasm for modern technologies and innovations in the Microsoft environment. • The ability to quickly identify customer needs, develop pragmatic solutions, and implement them technically. • Strong organizational and communication skills. • Experience in designing, moderating, and conducting workshops around Microsoft Dynamics 365 and the Power Platform as well as the ability to jointly develop functional and technical requirements with customers. • A willingness to learn, personal initiative, and a pronounced growth mindset. • A university degree (or equivalent) in business informatics, computer science, business administration, or a comparable field. • Excellent command of German as well as a very good level of English. • Place of work in Zurich, Bern or Basel with flexible working models. If this sounds interesting to you and you have experience as a consultant and with CRM systems, then we should talk. These are very exciting times to join isolutions! Application process What does the application process look like? Benefits isolutions - our way of being and working Long live team spirit We work together and for each other. Everyone assumes their responsibilities autonomously and supports through their personality and skills. There is always time for a ping-pong tournament or a beer after work. #teamwork Work-life balance, teleworking and workation How do you like to work? We believe in a hybrid model for maximum efficiency, which is why you can work flexibly with us. Do you want to combine work and vacation? Whether at the isolutions office, at home, or in workation - we make it possible. Because a good work-life balance is important to us! #wecareaboutyou Central location All our sites - Bern, Zurich, Basel and Barcelona - offer a central location. You are therefore always well connected and can move quickly from one point to another. #stayconnected #whereeveryouare Flat hierarchies, open corporate culture and feedback We believe in the skills and abilities of every employee. With us, you don't climb a career ladder - technical and managerial skills are recognized and encouraged equally. You can get involved and make things move. Exchange, open communication and feedback are part of the corporate culture and are actively lived. Our successes, we achieve them together. #bettertogether Events are part of our DNA Those who work should also be rewarded! We start the year with an annual kick-off, summer ends smoothly during the summer party, and the end of the year is closed by a large Christmas party. We also celebrate successes throughout the year: quarterly parties, events and meetings take place regularly - in teams and with customers. #gemeinsamerfolgefeiern #morefuntogether For the good of the environment Thanks to our central locations, our employees can easily travel by public transport. With a half-fare card, we support the commute of all employees. Business trips are, of course, fully covered. #travelandwork Promotion and development of employees We don't just shape the future of our customers, our employees also have development opportunities - individual and adapted to personal needs. #shapeyourcareer Leave can also be extended Because we want our employees to rest, you benefit from 27 days of leave at isolutions! Do you love to travel and want even more vacation? No problem! At isolutions, you can buy up to 1 month of additional leave days! #chargeyourbatteries + 1 week of corporate social responsibility Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That's why we offer every employee an additional week of leave for social commitments. #getengaged #socialresponsability #chartiy