Customer Service & Administration Employee 80–100%

Do you enjoy talking on the phone, maintain an overview even in hectic situations, and want to become part of a successful company? Then this position could be just right for you. For our customer, a leading company in the field of heating and air conditioning technology, we are looking for a motivated personality to strengthen the service team at the Feldmeilen location. Mitarbeiter/in Kundenservice & Administration 80–100% Your tasks You are the first point of contact for customers, partners, and interested parties. You coordinate appointments between customers and the field service. You contact interested parties who have reached out due to marketing campaigns. You receive customer requests as well as fault reports and enter them into the system. You support the team with administrative and organizational tasks. You work closely with various internal departments and ensure a smooth flow of information. What you bring with you Commercial basic training or comparable professional experience. Experience in customer service, front office, call center, or a similar function. Enjoyment of telephone customer contact. Excellent Swiss German skills. Experience in handling complaints and demanding customer situations is an advantage. Good IT user knowledge, ideally initial experience with SAP and CRM systems. Resilient, solution-oriented, and team-capable personality. What awaits you Varied tasks with a lot of customer contact. An important hub function within the company. Modern working conditions and an appreciative "Du" culture. A collegial and helpful team. Long-term perspectives in a successful company. Work location Feldmeilen. Do you feel addressed? Then we look forward to your application. jpid3310774jm jit0729jm jiy26jm