Deputy Operations Manager – with perspective towards Operations Management (80–100%)

Deputy Operations Manager – with perspective (80–100%) Imagine a member enters our studio for the first time – uncertain, perhaps with back pain, perhaps with the fear of doing everything wrong. And two months later, they walk out like a new person. That is exactly what has been happening with us for over 15 years – not a loud big gym, but a health center in Dürnten where people feel taken seriously from day one. 100% personal care instead of anonymous mass processing. Our members thank us with 4.9 out of 5 stars in over 240 Google reviews. Now we are looking for support for our operations management – someone who takes on responsibility from the start and grows with us. If you prove yourself in this role, the step to independent operations management with us is a real perspective, not an empty phrase. If you want to not just manage, but to help shape things, read on. How your everyday life looks You support our operations management in daily business – from the course schedule to member care – and increasingly take on responsibility independently You lead our trainer and course instructor team, plan assignments, and develop people instead of just scheduling them You ensure that our Chili care (5 phases, incl. personal training every 3 months) remains tangible – not just on paper You conduct initial consultations with new members and quickly notice what they really need You keep the operation under control: organization, cleanliness, equipment, smooth processes You contribute your own ideas for member retention and local marketing and implement them You work closely with the management – short paths, real say in matters This is what success looks like with us: After 90 days, you know most members by name, understand our course schedule inside and out, and bring the first good suggestions on how we can tailor it even better to our members. After 180 days, the shop is running smoothly – even on the days when you are not there. What you must bring Training as a fitness instructor, personal trainer, or comparable Experience in the fitness or health sector, ideally with initial leadership or deputy responsibility Joy in dealing with people – from 20 to 80 years old, from beginner to competitive athlete A structured, reliable way of working Good German language skills Nice to have, not a must Additional training such as eidg. Fachausweis Fitness Experience with back programs, rehab training, or coordination training (e.g., Sensopro) Initial points of contact with local marketing or member acquisition What you get from us Real creative freedom instead of rigid specifications – in an established, family-run studio A real development perspective towards operations management if you show that you are ready for it A well-coordinated team that supports you, not slows you down Further training opportunities if you want to deepen yourself in a direction Interested? You don't have to write a perfect cover letter. Send us a brief note of who you are and what you are interested in – we will discuss the rest in the interview.