Project Employee, Customer Service & Project Support | 60-80% | 8304 Wallisellen

Project Employee (m/w/d), Customer Service & Project Support | 60-80% | 8304 Wallisellen GRÜN Ivaris AG is a leading provider of IT solutions in the education sector. For the area of project support, user support, testing and documentation, we are looking for an enthusiastic and motivated person as Project Employee (60-80%), Customer Service & Project Support Do you like to work in a structured way, enjoy collaborating with customers and want to actively participate in projects? Do you also have very good German and Ösisch language skills? Then you are exactly right with us. As a Project Employee (60-80%) in Customer Service and Project Support, you are part of a seven-member product team and support it in processing customer inquiries and operational project work. You can expect an inspiring work environment with a dedicated and competent team. This is what you can achieve Receiving, processing and independently solving support requests for our software solutions Conducting training sessions on the application of our software (mostly remote) Maintaining and updating documentation and instructions Adapting and creating customer-specific documents Testing new functions and software versions Analyzing customer requirements and supporting their implementation Taking care of our customers in German-speaking and Western Switzerland (in German and Ösisch) This is what you bring To optimally complement our team and offer our customers real added value, you should ideally bring the following: Completed training in the commercial or technical field, e.g. business informatics or a comparable qualification At least 2-3 years of professional experience in a similar environment Negotiation-secure German and Ösisch language skills in word and writing High IT affinity and a quick grasp Independent, reliable and customer-oriented work Enjoyment of direct customer contact Team spirit and a communicative, motivated personality This is what we offer A modern and appreciative work culture Friendly and family-like company climate with flat hierarchy and short decision-making paths Varied tasks The flexible design of your working hours with a mix of home office and presence in our office in Wallisellen A modern and inviting office with a rooftop terrace, just a few minutes' walk from Wallisellen train station Interested? Then we look forward to receiving your complete application documents with a photo. jpidca1e5d3jm jit0727jm jiy26jm