IT Training Specialist 80-100%

As an internationally oriented business law firm, we advise and represent companies in all matters of business law. Our offices are located in the Prime Tower in Zürich West.

We are looking for an open, flexible and service-oriented personality with team spirit, to start immediately or by arrangement. Together with eight other supporters, you will support our around 350 employees and partners with IT questions and problems.

What awaits you with us

• Exciting working environment at the pulse of the Swiss economy
• Varied and independent activity in a dynamic team
• Professional and careful induction via the Götti system as well as regular internal training opportunities on relevant topics
• Modern, air-conditioned workplace with ideal public transport connections and great views
• 5 weeks of vacation and flexible working hours model
• Offers for sports enthusiasts: Yoga, football, skiing, bike tours etc.
• Compatibility of family and career through the possibility of part-time work and Profawo offers
• Full coverage of accident and daily sickness benefit insurance premiums

What you will achieve

• Conducting internal IT training for employees
• Maintenance, updating and target-group-oriented preparation of IT content in the intranet
• Preparation and provision of IT-relevant content for Digital Signage
• Receipt, analysis and processing of requests from internal customers in all IT matters
• Co-responsibility for smoothly functioning 1st and 2nd level support
• Incident and problem management: recording, processing, tracking and closing technical malfunctions
• Participation in IT projects if interested

How you convince us

• Completed training as Informatiker/in EFZ or a comparable training or further education in the IT field
• Several years of experience in IT support, ideally in 1st and 2nd level support as well as in dealing with modern workplace, Office and document management solutions
• Experience in application support, especially with Microsoft 365, Office applications and DMS systems; experience in a law firm or a comparable professional service environment is an advantage
• Enjoyment in supporting internal customers competently, patiently and solution-oriented
• Interest in conveying IT knowledge understandably, for example through training, instructions or internal communication contributions
• Stylish German in speaking and writing as well as good English skills
• Independent, structured and proactive way of working with a high sense of quality and responsibility

Do you feel addressed? Then we look forward to meeting you!

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