Reception & Switchboard Employee German/French 80-100%

Reception & Switchboard Employee German/French 80-100% TK Elevator is a leading global company in the field of vertical transport and urban mobility solutions. We offer technologies that keep the world in motion, from the planning to the maintenance of elevators, escalators, moving walkways and more. In the fiscal year, we achieved a turnover of around 9.3 billion Euro. With approximately 50,000 employees and over 1,000 locations worldwide, we are moved by what moves people. The TK Elevator in Switzerland is part of this worldwide technology network. Our business areas include new installation, modernization, as well as manufacturer-independent service of elevators, escalators and loading technology. We are represented in Switzerland at a total of 7 locations, namely in Zürich (headquarters), Bern, Basel, St. Gallen and Genf as well as service centers in the regions of Chur and Luzern. For our Customer Service department, we are looking for, effective immediately or by arrangement, an Reception & Switchboard Employee German/French 80-100% Your tasks: Receiving fault calls and emergency calls, as well as managing the telephone switchboard, reception and meeting rooms Monitoring and opening faults as well as scheduling the service technicians Monitoring and periodic control of the emergency call devices Managing the external call center provider and telephone provider Material ordering and handling various administrative tasks Conducting customer satisfaction surveys (NPS) Active cooperation in cross-departmental as well as external projects Your profile: Completed commercial training or similar training Call-center experience desirable Stylistically confident German in spoken and written form, French skills at least level B2 mandatory, further languages an advantage Professional and friendly appearance, as well as good manners Good IT knowledge (Outlook, Word, Excel etc.), affinity for digital products and systems Team player, quality-conscious, flexible and resilient What defines us: Attractive salary package Flexible working hours: 40-hour week for a balanced work-life balance 25 to 30 vacation days per year; possibility of unpaid leave Comprehensive induction and targeted further training offers Employee benefits and discounts on private insurance Open corporate culture, flat hierarchies and recognition of birthdays and service anniversaries Company events; bonuses for employee recommendations and a motivated team Free parking spaces on site Ready to take success to the top together? Become part of our team and shape the future of urban mobility with us. TKE – move beyond Do you work goal-oriented, enjoy taking action and have fun in your work? Then we look forward to getting to know you! For questions, our HR Manager, Mr. Wayandt, is available to you at Tel: . Further information can be found at: / At TK Elevator, we want to embrace diversity and welcome everyone – regardless of ethnic origin, nationality, gender or gender expression, age, social origin, religion or worldview, sexual orientation, disability, marital status or other legally protected characteristics or status. As a signatory of the Charta der Vielfalt, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not yet fully barrier-free, we work every day to improve ourselves for you. jpidf9aa9f5jm jit0834jm jiy26jm