Senior Technician Refrigeration & Electrical Engineering

Do you bring analytical sharpness, sound electrical know-how, and a true hands-on mentality? As a Senior Technician Refrigeration & Electrical Engineering (100%) in Zürich with assignments throughout Switzerland, you are the decisive technical authority for our fleet of connected refrigerators and coffee machines. You will contribute your technical signature, establish clean root-cause analyses, and develop our 12-member technician team professionally to the next level. Senior Technician Refrigeration & Electrical Engineering YOUR RESPONSIBILITIES As an escalation level, perform complex fault diagnoses at the component level on our cooling devices and coffee machines. Decide precisely between device malfunction, configuration error, or telemetry problem through sound triage and a deep understanding of refrigeration cycles. Take over the technical documentation (risk assessment, circuit diagrams, conformity according to NEV/EMV) for our own CAREL integration and the POS system. Continuously check new as well as repaired units for electrical safety and ensure highest compliance across the entire fleet. Create structured SOPs and establish a sustainable root-cause and postmortem process to targetedly reduce recall costs. Coach our 12-member technician team and close competency gaps through targeted mentoring and a dynamic skills matrix. Organize manufacturer training (e.g., Eversys) and ensure visible, continuous training progress. WHAT YOU BRING Recognized electronics or automation training (e.g., Elektroniker:in EFZ or Automatiker:in EFZ) combined with sound knowledge in refrigeration technology diagnosis (pressures, compressor behavior, typical fault patterns). Several years of professional experience in fault diagnosis of electromechanical and electronic systems at the component level. Demonstrable practice in writing SOPs and in structured root-cause analysis. Good understanding of electrical product safety (NEV/Low Voltage Directive, EMV basics) or a high willingness to acquire this knowledge with the support of our external safety consultant. Independent, responsible personality with excellent communication skills at all team levels. Great passion both for practical, hands-on work at the workbench and for the precise writing of technical standards. Fluent German skills and very good English. Mandatory: Valid driver's license (Category B). Non-smoker – we do not want you to smell like cigarettes, neither at the workplace nor at customer appointments. After all, at FELFEL, everything revolves around good food. Valid work permit or passport. WHAT WE OFFER Plenty of delicious food, just a few steps from your desk - we fulfill all your culinary wishes... Best barista coffee and tea for the whole team thanks to our innovative Gavetti coffee machine 5 weeks of vacation per year, and the possibility to purchase an extra week We think about your future and offer an over-obligatory pension fund solution Freshly baked parents receive 16 or 3 weeks of fully paid parental leave from us. We also support the return to work by providing a generous financial contribution to childcare until reaching kindergarten age We finance your Halbtax subscription, thus supporting our employees in the use of public transport Great team events, such as our well-known FELFEL Summer Outings Stay active and healthy with our weekly sports courses Does this sound like the perfect job for you? We can hardly wait to learn more about you! APPLY NOW with your complete documents in German or English. ABOUT US At FELFEL, everything revolves around good food and coffee at the workplace: We help executives to be better hosts. With our intelligent refrigerator 'FELFEL' and the barista coffee 'Gavetti', we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether savory-traditional, modern-vegan, or protein-rich – our weekly changing menu ensures it always remains exciting for employees ;). FELFEL is a family business founded in 2013. Today we serve around 1000 locations in Switzerland and have 150 employees in our offices in Lausanne, Zürich, as well as New York. jpidf52cfdcjm jit0729jm jiy26jm