Customer Advisor Inbound Contact Center DE/IT 80-100% Career changers with sales flair are very welcome

Ostermundigen (BE) | September 2026 or by arrangement Do you want more than just advising? Do you love customer contact, recognize opportunities, and want to inspire people with the right solutions? Then you have come to the right place with us. In the inbound part of our Contact Center, you and your team will ensure excellent service and sustainable member relationships. Quality, professional competence, and sales are equally central. Your mission You competently guide our members through the world of TCS products and recognize their needs early on. With your expertise, your service orientation, and your sales skills, you create sustainable added value for our members and contribute actively to the success of our Contact Center. Your responsibility • Telephone advisory and support for our members and customers • Competent processing of incoming customer inquiries • Active sales and holistic advice regarding the TCS product range • Creation of offers and correspondence • Building and maintaining sustainable member relationships • Ensuring high service and advisory quality What you bring with you • Completed vocational training or comparable education • Initial professional experience in customer contact or sales is an advantage • Very good German and Italian language skills • Sales flair and team spirit What you can look forward to • First-class basic training • Home office possibilities • Working hours Monday to Friday, 08:00 to 17:00 • Attractive social benefits • Lived "Du" culture as well as open and appreciative cooperation • Free use of TCS Active (fitness) • A strong brand with over 130 years of history and more than 1.6 million members • A motivated team that is looking forward to your support Why TCS At TCS, our members and our employees are at the center. Together, we live our values and our culture motto: Live responsibility. Grow together. Inspire people. Interested? Then apply today and shape the future of TCS together with us. At TCS, we value and respect diverse life paths as well as the diversity of our employees. Equal treatment is our top priority. David da Silva, HR Recruiting Assistant, will be happy to provide information about the position at 058 827 30 00. That is why we have existed for over 125 years: All about TCS Switzerland – TCS Switzerland Touring Club Schweiz Human Resources Daniel Ischi 3072 Ostermundigen