Application Management Specialist with focus on CAFM (80-100%) (a)

Materials science and technology are our passion. With our cutting-edge research, the approximately 1'100 employees of Empa make decisive contributions to the benefit of society for a livable future. Empa is a research institution of the ETH domain. The Real Estate department is responsible for the operation, maintenance, and management of Empa's infrastructure. Additionally, it is the joint client representative body for three research institutions of the ETH domain. As part of a small team within the Business Development staff unit, you are responsible for the operation and further development of our real estate-specific specialist applications - with a special focus on our new CAFM system. Your tasks ### You are responsible for the operation and further development (Application Lifecycle Management) of our approximately one dozen real estate-specific specialist applications, including partly business-critical processes, with a special focus on the support and further development of our new CAFM system - from configuration to rollout support to second-level support. You ensure data quality and consistency in the supported systems and maintain master data, permissions, and configurations. In close cooperation with the ICT department, you clarify questions regarding application operation, interfaces, and IT security and participate in the further development of our system landscape and application strategy. You process support requests from our employees, assist with tests, data migrations, and release changes - for example, in the context of the CAFM rollout - and advise and train employees in using existing and new applications. Your profile ### You have completed training in the field of informatics, business informatics, or have equivalent, several years of practical experience. You bring experience in application management or support, ideally with CAFM, ERP, or comparable specialist applications; an affinity for real estate and facility management processes is an advantage. You are familiar with handling master data, permissions, and system configurations. You work in a structured, exact, and solution-oriented manner, are highly service-oriented, and enjoy contact with internal customers. You communicate confidently in German and have good English skills. An independent, reliable way of working as well as teamwork skills round off your profile. Your workplace is in Dübendorf; you benefit from independent scheduling of your working time with flexible working hours. Our offer ### In an exciting research environment, we offer you a versatile specialist task at the interface of real estate management and digitalization as well as an innovative, interdisciplinary environment in which sustainable solutions are required. You will find a lot of scope for independent action and a team-oriented environment with us, in which initiative, reliability, and commitment are valued. "a" in our job advertisements stands for "all". We live a culture of inclusion and respect. All people are welcome with us who have a desire for innovative, sustainable, and meaningful activities - that is all that counts. We look forward to your complete online application including cover letter, CV, certificates, diplomas, and contact details of two reference persons. Please submit these exclusively via our application portal. Applications via e-mail or by post will not be considered. Nadja Nenzi, Head of Department Human Resources / Vocational Training Coordinator   Questions? ###   Kevin Olas Head of Department Real Estate \+41 58 765 4164 https://www.empa.ch/web/s608