Specialist Aftersales & Warranty Processing 80-100 % (m/f/d)

Specialist Aftersales & Warranty Processing (m/f/d | 80 - 100%) HESS - The Swiss pioneer in vehicle construction As a leading Swiss company for the development, manufacture, and repair of vehicles and kits, we employ 600 employees in Bellach (SO). In addition to our local production, we support and supply license partners on five continents with our modular system "Co-Bolt". As the only Swiss bus manufacturer, we operate far beyond the borders with our high-quality electric and trolleybuses. The culture of innovation is the fuel of our company. To complement our LIFE-CYCLE-MANAGEMENT in the Bus & Trolley division, we are looking for a qualified and dynamic mechanic for exciting tasks in the field of Aftersales & Warranty Processing as an interface between the office and service. Have you completed technical training -- for example as an automotive mechatronics technician -- and are you tired of workshop work and want to use your know-how in administrative customer service in the future? With us, you have the opportunity to take the next step. In our Lifecycle-Management team, you will take on administrative tasks, process warranty cases, and support customer inquiries.Your tasks * Assistance in maintaining and creating technical Excel lists (maintenance plan) * Creating project evaluations * Ensuring warranty processing in cooperation with suppliers * Assistance in creating complex cost calculations (incl. reporting) * Checking and posting invoices * Creating technical documentation for customers in the Aftersales area (service and training concepts) * Processing warranty claims * Answering customer inquiries * General administrative activities Our requirements * Basic technical training (advantageously in the automotive industry) with commercial or technical further education * Good language skills in German mandatory (French and English an advantage) * Good IT skills (Excel, Outlook etc.) * High communication skills and independence * Good manners and a flawless appearance We offer you * Interesting and varied permanent position * Flexible working hours and the possibility of part-time work and home office * Performance-related employment conditions * Collaboration in a collegial team with very good cohesion If you feel addressed, send us your complete application documents including a cover letter via link (Apply now). Your QUESTIONS regarding this position will be answered by Christoph Wenger (Head of HR) [Apply now](< >) Carrosserie HESS AG | Bielstrasse 7 | 4512 Bellach [ ](< >) | j4id10408622a j4it0939a j4iy26a