Customer Service Employee - Sales Support 60% St. Gallen or Zürich-Flughafen

We support our Account and Service Managers in all presales matters and coordinate the creation of offers and contracts for our customers. As a central hub, we ensure efficient contract processing, the maintenance of relevant data, and administrative support for the sales team. For our location in St. Gallen or Zürich-Flughafen, we are looking for a service-oriented, structured, and independent personality as a Customer Service Employee to reinforce our Customer Service team as of 1 September 2026 or by arrangement. Your role ## • Coordination and processing of offers and contracts • Support for Account and Service Managers in presales matters • Entry of contract data in the ERP system • Contract management from A to Z (maintenance, upkeep, and filing) • General support in administrative activities • Preparation of sales documents, offers, and presentations Your profile ## • Commercial training in a technical environment (IT an advantage) • Very good user knowledge of the MS Office suite, SAP desired • Professional experience in internal sales or sales support an advantage • High service orientation as well as strong customer orientation • Structured, independent, and reliable way of working with quick comprehension • Flawless German skills in speaking and writing (C1 level), French skills an advantage Your benefits ## • Up to 60 % home office possible with a 100 % workload • Purchase of additional vacation (2 weeks per year) • 41h week with flexible working hours with a full-time workload • Min. 25 days vacation per year • 100 % financial or temporal promotion of further training • Free SBB Half-Fare travelcard for all employees We maintain an open "Du" culture - so feel free to send us your application directly using the "Du" form.