Customer Service Employee - Sales Support 60% St. Gallen or Zürich-Flughafen

We support our Account and Service Managers in all presales matters and coordinate the creation of offers and contracts for our customers. As a central hub, we ensure efficient contract processing, the maintenance of relevant data, and administrative support for the sales team.

For our location in St. Gallen or Zürich-Flughafen, we are looking for a service-oriented, structured, and independent personality as a Customer Service Employee to reinforce our Customer Service team as of 1 September 2026 or by arrangement.

Your role ##

• Coordination and processing of offers and contracts
• Support for Account and Service Managers in presales matters
• Entry of contract data in the ERP system
• Contract management from A to Z (maintenance, upkeep, and filing)
• General support in administrative activities
• Preparation of sales documents, offers, and presentations

Your profile ##

• Commercial training in a technical environment (IT an advantage)
• Very good user knowledge of the MS Office suite, SAP desired
• Professional experience in internal sales or sales support an advantage
• High service orientation as well as strong customer orientation
• Structured, independent, and reliable way of working with quick comprehension
• Flawless German skills in speaking and writing (C1 level), French skills an advantage

Your benefits ##

• Up to 60 % home office possible with a 100 % workload
• Purchase of additional vacation (2 weeks per year)
• 41h week with flexible working hours with a full-time workload
• Min. 25 days vacation per year
• 100 % financial or temporal promotion of further training
• Free SBB Half-Fare travelcard for all employees

We maintain an open "Du" culture - so feel free to send us your application directly using the "Du" form.