Retail Sales & Service Professional (w/m/d)

Your tasks * First point of contact for customers regarding goods collection, orders and returns * Reliable recording and smooth processing of customer orders * Competent customer advice in the search for the perfect product -- in the shop and online * Active commitment on the shop floor: filling shelves, maintaining the showroom and ensuring goods transfer * Dedicated processing of customer concerns behind the scenes in customer service * Fixed shifts on Saturdays with flexible workload distribution for the rest of the week Your skills * Sound experience in retail, ideally with a strong connection to Consumer Electronics * Good understanding of e-commerce and genuine enthusiasm for the digital shopping world * Fluent German is a matter of course for you -- English and other languages are a real plus * Fascination for the assortment combined with a cool head in stressful moments and high flexibility * Aligning actions and decisions with your personal convictions and values * Using creativity and initiative to solve problems and achieve goals Why do you start with us? * Values instead of blabla: cooperative, innovative, piratical, self-responsible, ambitious -- we all demand and all live these five values. * Courage to think for yourself: We encourage everyone to think independently and actively. And we love it when you also think bravely, newly and differently. * Uncomplicated: We avoid the unnecessary and focus on the important. From mastering challenges to celebrating our successes. * Flexibility instead of bending: In addition to home office possibilities, we enable you to do up to 8 weeks of workation. In addition, every position is also possible at an 80% workload. * Fast growth: With us, you grow and develop continuously. And receive [2000 EDU-Punkte](< >) for your further development, so that you do not stand still. * Further benefits: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet and TV subscriptions at company rates and other advantages. Diversity is our culture. To form the best team, we are open to people of all backgrounds. This means: with us, everyone has the same opportunities. Origin, religion, disability, gender identity, sexual orientation and age play no role. Because inclusion means to us that everyone is welcome and every contribution is valuable. j4id10397882a j4it0938a j4iy26a