Officer: Disposition and Customer Service

• 06 July 2026 • 100% • Indefinite duration • German (Current), French (Elementary) • 8112 Otelfingen • Log in to see the jobup.ch salary estimate At Fust, Switzerland shops! We are proud to be the leading provider in the areas of electrical household appliances, multimedia/entertainment electronics, and kitchen and bathroom renovations, and with our comprehensive service offering and unique services, we create real added value! Become part of our team and help us continue to create customer experiences! A job at Fust, and it's working! Officer: Disposition and Customer Service # Tasks • Support in operational daily business as well as in strategic tasks and projects • Coordination of nationwide disposition and deployment planning of service technicians according to regional responsibilities • Communication and correspondence with internal and external contacts, including interface management (carpenters, electrical planners, project management) • Independent distribution of tasks within the assistance and disposition pool as well as processing of incoming customer orders • Takeover of general administrative tasks such as minutes and management of office supplies Requirements • Completed commercial training with several years of professional experience in a comparable function • Solid MS-Office skills, especially in Excel; SAP skills an advantage • Experience in disposition - ideally in the area of service technicians - or willingness to learn • Strong customer and service orientation as well as pleasure in direct customer contact • Negotiation-secure German language skills; French language skills at conversation level desired What we offer • Employment conditions: Flexible working hours, attractive fixed salary, lump-sum expense allowance, company car for private use • Benefits: Benefits in various Coop formats, 5-fold number of Coop Superpoints, up to 20% discount on various insurance services, favorable mobile and prepaid subscriptions at Coop Mobile, Reka-Card: Benefits when purchasing, personal discount also for partners (living in the same household), discount on the travel offer ITS Coop Travel, CHF 650.- voucher for the purchase of an SBB GA • Further education: Internal further education, support for external education and training, development opportunities • Communication & Culture: DU culture throughout the company, orientation towards common values, internal app for communication with employees • Insurances: Pension fund: 2/3 paid by Coop (basic), various savings plans with the pension fund, generous and over-obligatory insurance benefits in the event of accidents and illnesses • Holidays: At least 25 days of vacation or according to the valid GAV, if possible support for unpaid leave • Health: Update-Fitness: CHF 200.- discount on annual subscription, free and anonymous occupational social counseling 24/7 Your contacts at Fust Tanja Voser Head of Business Partnering Steven Wohnlich Recruiting Specialist