UX Consultant / Business Analyst

Tasks Connecting business analysis and UX design in exciting customer projects as well as close cooperation with users, specialist departments, and development teams on-site in Bern, Analysis of work processes and user tasks, identifying weaknesses as well as developing requirements for understandable digital solutions, Planning and moderation of interviews and workshops to capture needs, business processes, and functional requirements, Visualization of findings with personas, user flows, and information architectures as well as implementation of concepts as wireframes and interactive prototypes in Figma, Planning and execution of usability tests with users as well as further development of concepts based on the insights gained, Development of design guidelines and reusable interaction patterns for a consistent application landscape, Ongoing contribution of concepts and insights into the cooperation with the agile team

Requirements You have at least five years of professional experience in the conception of digital applications and combine UX design with business analysis, You have experience in the analysis of work and business processes as well as in the collection and structuring of requirements, You master methods such as interviews, personas, user flows, wireframing, prototyping, and usability testing, You work confidently with Figma or similar tools and are strong in visualizing concepts, You have experience in working with agile teams, for example according to Scrum or SAFe, You can document and communicate interaction concepts and design guidelines so that they can be applied by development teams, Knowledge in Design Systems, Accessibility, and BPMN is an advantage, Your Profile You have a (technical) university degree in Interaction Design, UX Design, HCI, Business Informatics, or a comparable education, You think analytically and user-centered and can mediate between specialist departments, users, and IT, You work independently, structured, and with strong communication skills, You take responsibility for your concepts, participate actively, and support your team professionally, You are a team player and focus on the common goal, You enjoy learning about new subject areas and acquire new knowledge quickly, You value simple, accessible, and sustainable solutions, You enjoy working directly with users and are on-site at the customer in Bern three days per week, You communicate very well in German and well in English

Languages You communicate very well in German and well in English