Customer Service Advisor Commercial Vehicles

Customer Service Advisor Commercial Vehicles (m/f/d) You are only satisfied when the customer is satisfied? Then read on. Every day, transport companies rely on their vehicles being ready for use. For this to work, people are needed who keep an overview, find solutions, and keep a cool head even in hectic situations. That is exactly who we are looking for. At MAN Truck & Bus Schweiz AG, you are much more than a customer service advisor. You are the hub between our customers, the workshop, and the spare parts warehouse. With your organizational talent, you ensure that a workshop order becomes a first-class customer experience. Your day with us You receive customers, coordinate workshop appointments, find solutions, and ensure that our customers are always well informed. You work closely with the workshop and the spare parts warehouse and ensure that orders are planned efficiently, processed cleanly, and completed on time. said: You keep our service running. Customer Service Advisor Commercial Vehicles (m/f/d) What awaits you You advise our customers personally, by telephone, and digitally. You plan and coordinate workshop appointments. You create offers, workshop orders, and invoices. You coordinate the cooperation between customers, workshop, and spare parts warehouse. You inform our customers transparently about repairs, costs, and appointments. You ensure a professional and smooth service process. What you bring with you You have a technical or automotive technical basic training and ideally have already gained experience in customer service. You work in a structured manner, think in networks, and enjoy daily contact with people. If you also bring enthusiasm for commercial vehicles, like to take on responsibility, and act in a solution-oriented manner even in demanding situations, you fit in excellently with us. A driving license of category B is a requirement. Category C/CE is an advantage or you are prepared to acquire it. Why MAN? Because with us you get more than just a job. A motivated team that sticks together. Modern infrastructure and high-quality work equipment. A lot of personal responsibility and trust. Attractive training and further education opportunities. Contemporary employment conditions and very good social benefits. A secure job with one of the strongest brands in the commercial vehicle industry. Not just any job. But a task with responsibility. Every satisfied customer begins with good advice. If you bring organizational talent, service orientation, and enthusiasm for technology, we look forward to getting to know you. Apply now as Customer Service Advisor Commercial Vehicles (m/f/d) in Otelfingen MAN Truck & Bus Schweiz AG Together we keep Switzerland in motion. jpidbf3d533jm jit0834jm jiy26jm