Customer Service Representative (a) 80-100%

Do you enjoy interacting regularly with customers and like to show your commitment in a collegial environment? Then Doenice and its 14-member team look forward to getting to know you and perhaps being able to welcome you soon as a Customer Service Representative (a). What to expect • Providing telephone and written information on general insurance questions, benefit topics, products and services • Advising interested parties as well as customers at the counter in the sales outlets • Writing standard and individual correspondence and simple changes • Timely processing of tasks according to defined standards in the required quality and quantity What you bring • Commercial vocational training or training in a comparable customer- or sales-oriented environment • Practical professional experience, preferably in the customer service of an insurance company or in personal customer contact in a service company • Willingness for regular deployment in our sales outlets in St. Gallen and Schaffhausen • High customer orientation, sympathetic appearance as well as enjoyment of advising and selling in telephone and personal customer contact • Commitment to completing the course Certification Insurance Intermediary Profile Supplementary Health Insurance Do you have questions about the application process? Sabina Kazimoska HR Consultant tel:+41583406709 https://www.linkedin.com/in/sabina-kazimoska-1b7ab627a/ Job-ID: 34529 Excellent employer Helsana is repeatedly awarded in the areas of health promotion, recruiting quality as well as work-life balance.