Specialized Case Manager

On behalf of one of our clients located in the Specialized Case Manager (M/F) On behalf of one of our clients located in the Lausanne region, we are looking for a Specialized Case Manager (M/F) equipped with a solid analytical capacity and a marked interest in processing complex individual situations. Within a demanding and regulated environment, you will be in charge of the investigation, analysis, and follow-up of cases requiring an in-depth examination of administrative, financial, and personal aspects. Your responsibilities Analyze and evaluate individual situations requiring a rigorous assessment of the facts; Examine and interpret various documents and supporting evidence allowing for the determination of the rights or benefits concerned; Control the compliance of the information provided and identify elements requiring additional verifications; Conduct interviews with users in order to collect the information necessary for the proper understanding of their situation; Research, cross-reference, and synthesize information useful for the investigation of cases; Apply the legal bases, directives, and procedures in force; Issue preliminary notices, write reports, letters, notes, and other administrative documents; Participate in the processing of oppositions and ensure the administrative follow-up of decisions rendered; Guarantee case processing in compliance with quality, fairness, and confidentiality requirements. Your profile Confirmed experience in the management and processing of complex cases; Experience within social insurance, social assistance, a public administration, or a similar field constitutes a serious asset; Excellent capacities for analysis, synthesis, and discernment; Interpersonal skills and ability to conduct interviews with interlocutors from various backgrounds; Capacity to work in an autonomous, methodical, and organized manner; Very good writing skills in French; Good knowledge of the Swiss social insurance system appreciated. This opportunity is addressed to a person capable of combining administrative rigor, analytical sense, and objective positioning in the evaluation of sometimes complex situations. Do you recognize yourself in this profile? We invite you to send us your complete application file (CV, work certificates, diplomas, and other useful documents) as soon as possible. All applications will be treated with the strictest confidentiality. jpid388f410jm jpit0833jm jpiy26jm