STORE MANAGER 100% Lancome-YSL Manor Lausanne | L'Oréal Careers

Enter the world of Lancôme Lancôme was created in 1935 by the perfumer Armand Petitjean. For 85 years, the brand has strived to make women happy by making them more beautiful and offering them the best cosmetic innovations in terms of quality, science, and efficacy. Over the decades, Lancôme has spread its vision of French elegance, which has allowed it to reach the position of world leader in luxury beauty. -and join the behind-the-scenes of Beauty Tech. With 36 international brands in the world and sites in more than 150 countries, L'Oréal is the world's leading cosmetics manufacturer. L'Oréal is leading the revolution of the beauty industry, focusing more on emerging technologies and digital transformation in a rapidly changing world. Store Manager Your mission • Master the fundamentals of product and brand knowledge: your expertise in product knowledge and their application, as well as your advanced understanding of the brand's expectations, allow you to offer excellence in customer service. You keep a watch on the latest market trends, particularly in terms of beauty-tech. • Manage your team through inspiring leadership to develop your Counter's business and achieve all objectives: you drive Retail KPIs by integrating market and competition evolution. You identify business opportunities at the point of sale and coordinate with the Retail and Education teams to maximize sales. You contribute to the development of the customer database using specific actions and CRM. • Cultivate an attitude of excellence in service: you transmit your passion and uphold the brand values by ensuring the attractiveness of your/your Counters with the aim of offering exceptional service to our customers. You have an omnichannel service attitude, which ensures consistent quality of service both Offline and Online. Your skills • You have a strong critical sense and dare to take initiatives. As a Counter Manager, you like to step out of your comfort zone by being proactive in proposing ideas to challenge the status quo, pushing for premium service and increased traffic to your/your Counters. • You have the ability to define clear objectives, set priorities, and meet deadlines. You have a developed analytical sense, are ambitious and opportunistic to increase sales and build customer loyalty. You take ownership of the business as if it were your own. • You inspire and motivate your team with constructive feedback, and you lead your teams by being a role model. You are empathetic and have the ability to establish relationships. You foster a climate of trust that allows you to leverage the diversity of each team member. You develop individuals so that they give their best. Your profile • You have completed full professional training in the field of cosmetics, preferably in retail • You have proven experience in team management (minimum 2 people) • You are resistant to stress and know how to work autonomously • You have a proactive attitude and a personality oriented towards teamwork • You are very comfortable in the digital environment, and you demonstrate a strong interest in all new digital media • You are flexible regarding schedules and working days • You speak German, ideally also English: any other language is an additional asset We believe that the best teams make the difference and stimulate growth. We are committed to unlocking everyone's potential. That is why we constantly invest in continuous training programs for personal development. We act with the conviction that an inclusion policy allows everyone, regardless of their gender, origins, or background, to give their best within the company. Your differences will be our assets! Want to join our "exclusive universe" where everyone is at the center? Apply now. ***Retailjobup ***