Customer Relationship Manager (100%, all genders)

• 02 July 2026 • 100% • Indefinite duration • Allschwil We are looking for a new motivated colleague ready to take charge of the entire account life cycle, from strategy to execution through commercial growth. Start date: as soon as possible We are looking for a new motivated colleague ready to take charge of the entire account life cycle, from strategy to execution through commercial growth. Start date: as soon as possible Tasks • Manage account plans, relationships, and customer information • Act as primary contact (strategic & operational) • Monitor satisfaction, usage, and risks; drive improvements • Coordinate internally and communicate product updates • Provide personalized support and maintain CRM data • Lead commercial discussions and close deals • Stimulate additional/cross-sales and manage growth pipeline • Support customer planning and build reference customers Behind the scenes SWISS Aviation Software Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik and, with our ecosystem partners Digital Tech Ops, is driving the digital transformation of the aviation industry in technical asset operations. Benefits Sports facilities and showers Attractive company pension scheme Subsidized parking or public transportation Discounts on insurance 13th month Company health management 25 days of annual leave Modern offices Flight benefits Crew credit cards Telecommuting (e.g. from home) Sabbatical leave Flexible working hours and part-time models Discounts Diversity programs Paid maternity and paternity leave Sports facilities and showers, attractive company pension scheme, subsidized parking or public transportation, discounts on insurance, 13th month, company health management, 25 days of annual leave, modern offices, flight benefits, crew credit cards, telecommuting (e.g. from home), sabbatical leave, flexible working hours and part-time models, discounts, diversity programs, paid maternity and paternity leave Requirements • Excellent interpersonal skills and solution-oriented mindset • Preferred university degree • English mandatory: excellent written, oral, and presentation communication skills. Other languages are an advantage • Knowledge of AMOS and familiarity with LHT's digital ecosystem products are a major asset • Mastery of MS Office applications and CRM software (e.g. Zoho, HubSpot, Confluence) • Team spirit, flexible, proactive, and able to work independently in a dynamic environment • Willingness to travel (20%) Contact Human Resources Swiss AviationSoftware Ltd. Company About Swiss AviationSoftware Ltd. Share with your social media account Click on one of the following icons: To copy the link, click on the following icon: employee_referral_text employee_referral_text_icons