Administrative Assistant

CCNAC03
Caisse cantonale neuchâteloise d'assurance-chômage
Administrative Assistant (3 positions)
CCNAC03
Caisse cantonale neuchâteloise d'assurance-chômage (CCNAC)
An autonomous institution of public law, the CCNAC carries out the missions entrusted to it under the unemployment insurance law. In order to strengthen our "unemployment benefits" (IC) sector, we are opening three positions for competition.
Your missions
As part of your activity, you constitute and analyze unemployment files, which you follow up on with rigor, ensuring in particular respect for deadlines and the processing of pending items.
You determine the entitlement to benefits, calculate the insured earnings, and proceed with the payment of benefits.
As a privileged interlocutor for our insured persons, you welcome them at the counter and provide information by telephone with professionalism.
You also draft the decisions of the fund and guarantee reliable processing of digital data.
Through your commitment, you contribute directly to the quality of the services delivered by the CCNAC.
Your profile
Holding a CFC as a commercial employee, you possess at least three years of professional experience. A professional maturity, an ES level title, or a federal diploma is an asset.
You are familiar with the field of social insurance or are motivated to acquire this knowledge.
Autonomous and organized, you know how to manage priorities with efficiency. You appreciate human contact and demonstrate professionalism and kindness, including in emotionally demanding situations.
You enjoy working in a team, you are fully committed, and you know how to demonstrate flexibility. An excellent command of French completes your profile.
We offer you
Varied work in an evolving environment.
Opportunities for training both internally and externally.
A flexible schedule.
Information
M. Mario Stettler, head of the IC sector, tel.
Mme Catia Dos Santos, administrative collaborator in charge, tel.
Mme Loïse Amy, administrative collaborator in charge, tel.
The State human resources department is mandated by the CCNAC for this recruitment.
Working for the State
Diversity is a fundamental value that we cultivate with conviction and we are committed to creating an inclusive environment where every person, regardless of their origin, gender or background, feels fully integrated and valued.
Application deadline: 9 September 2026
Salary: Flat rate
Start of activity: To be agreed jpid16574d6jm jpit0835jm jpiy26jm