ICT System Engineer Workplace Management Luzerner Polizei (a)

Working for the canton of Luzern means helping to shape the future - that of the canton, its inhabitants, and not least your own. More than 7'000 employees in 200 different professions contribute daily to the excellent quality of life in our canton. Every day and around the clock, the Luzerner Polizei works for safety in the canton. Quickly, competently, and helpfully, it makes an important contribution to ensuring that the population of Luzern feels safe. The "a" in the job title stands for "all". The canton of Luzern stands for diversity and variety. ICT System Engineer Workplace Management Luzerner Polizei (a) # 100% | Luzern | from 01.01.2027 or by agreement | Homeoffice possible ## The IT department of the Luzerner Polizei guarantees high availability of highly sensitive ICT services and their infrastructure. Our system technicians have a deep insight into the working methods of the police. As a member of the 14-member IT team and two trainees, you will help to further develop the Luzerner Polizei. With your work, you ensure that the police can always rely on high-quality and efficient systems. Your tasks • In this versatile function, you take responsibility for the operation and continuous development of Windows software distribution and thus make an important contribution to a stable and forward-looking client infrastructure • You continuously develop the automation of operating systems, drivers, applications, and processes and use central management tools and modern scripting solutions in a targeted manner • You systematically analyze complex errors in 2nd- and 3rd-level support, eliminate their causes sustainably, and actively contribute to the continuous improvement of IT services • With your expertise, you support the IT team in operating, further developing, and supporting the systems and applications used • Furthermore, you implement security-relevant changes and measures, thus making a significant contribution to the protection and stability of our ICT infrastructure Your profile • For this challenging position, you have a higher education in the field of computer science and several years of professional experience in client engineering • In-depth knowledge of packaging and distributing Windows software is part of your profile, as is comprehensive experience in automating client environments using group policies and scripting • A broad technical understanding in the areas of End User Computing, networks, and ICT security enables you to quickly grasp complex relationships and develop sustainable solutions • Analytical and conceptual thinking characterize you, as does a structured, independent, and responsible way of working • Even in a dynamic environment, you remain resilient, keep an overview, set priorities, and work reliably and solution-oriented • A stylistically correct expression in German as well as good English skills round out your profile • You also bring a willingness to work flexible hours and occasional on-call duties, as well as a category B driver's license • Experience with Matrix42 Empirum is an advantage and makes it easier for you to get started in this exciting task Luzerner Polizei Regina Bucher HR Consultant 041 248 81 97 Luzerner Polizei Peter Hergesell Head of IT 041 248 80 12 www.polizei.lu.ch