Call Center Agent 60-80%

Call Center Agent 60-80% (w/m/d) Alnovis AG, based in Rothenburg bei Luzern, is one of the leading fundraising agencies in Switzerland and exclusively supports non-profit organizations. For over 25 years, we have been supporting our clients throughout the entire fundraising process: from strategy & conception to implementation and controlling, through to data management and analysis. With our integrated mix of instruments, we accompany NPOs in sustainably developing their fundraising activities and thus securing their project work as well as the growth of the organization. Around half of our 100 employees work in the in-house dialogue center. Your main area of responsibility: You inform donors from various non-profits and customers of profit-oriented organizations about current projects via telephone Donor / customer care and acquisition Customer surveys and needs assessments Data entry directly on the PC Our requirements: Pleasant telephone voice and positive attitude towards life Good manners and negotiation skills Enjoyment of talking on the phone (experience in telephone marketing desired) You speak Swiss German (mandatory) Flexibility, reliability, quick comprehension and result-oriented way of working PC user skills We offer: Attractive employment conditions (fixed monthly salary) Modern workplaces Varied activity Careful induction and coaching Internal training in telephone marketing Workplace is easily accessible by public transport Home office possible after the probationary period (after the probationary period, 50% of the working volume) We exclusively consider direct applications via e-mail. Applications from personnel service providers will neither be considered nor answered. jpid65f1b1ejm jit0729jm jiy26jm