Service Specialist 80-100%

Service Specialist 80-100% Customer support that convinces! If you like solving problems and love daily contact with our partners by telephone or email, then become part of our service team as a Service Specialist Your tasks consist of 2nd Level Support for our partners by telephone and email Support of system partners in technical application questions Commissioning as well as maintenance assignments for our customers on-site or remote Processing and handling of returns Creation and dispatch of offers and order confirmations Processing of customer projects in direct and support business Collaboration in project teams as well as the creation of documentation Setup of hardware for training and service including documents You are a:n practitioner and enjoy dealing with customers reliable, independent, resilient, team player and flexible good at oral and written expression in the German language (Italian is an advantage) You have a technical training EFZ in the field of electronics or telematics experience in support and in the project business of advisory-intensive products of security technology (advantageous) great interest in the field of informatics, IP network technology and Linux (desirable) negotiation skills and persuasiveness We offer a future-oriented and international environment with a lot of personal responsibility individual support, training and development opportunities möglichkeiten to help shape the future of the company and contribute your own ideas If you feel addressed, send your complete application documents via link or QR code to the Human Resources department. We are As an internationally renowned solution provider, Glutz has been combining craftsmanship, technology, design and customer service for more than 160 years into secure total solutions for comfortable access. The internal development and production of locks, fittings and access systems enables seamless solutions around the door and the implementation of individual requirements. The company based in Solothurn has subsidiaries in Germany, Austria and UK and employs around 300 employees. Glutz AG, Segetzstrasse 13, CH-4502 Solothurn Telefon , , Apply now jpid33d160fjm jit0833jm jiy26jm