(Senior) Key Account Manager Region Central 80-100%

As (Senior) Key Account Manager Region Central, you will strategically manage and further develop our most important customers in Aargau, Solothurn, and Central Switzerland. A focus lies on active new customer acquisition in the enterprise segment and the targeted expansion of our market share. You will build long-term partnerships, identify growth potentials, and develop tailor-made solutions. In doing so, you will work closely with internal teams and manage complex sales processes through to completion.

YOUR CHALLENGE:

You increase the customer value of your assigned accounts through targeted up-selling and cross-selling as well as the active acquisition of new customers

You qualify leads, identify customer needs, and manage the entire sales process from initial contact to contract conclusion

You conduct contract negotiations confidently and ensure smooth implementation of the agreed services

You build long-term relationships and resilient networks within the buying center and ensure high customer satisfaction through regular, proactive exchange

You are responsible for the quality and timeliness of your account plans and forecasts and maintain an overview of customer relationships, projects, offers, and the pipeline

You ensure timely activities for expiring contracts and renewals through proactive lifecycle management

You bear responsibility for targets and budgets for your customers and prospects and consistently manage your pipeline towards results

YOUR SKILLS:

Completed technical or business administration education and further training

Several years of experience in the ICT industry and in sales to customers in the medium/enterprise segment, ideally in the environment of carrier and integration solutions

Demonstrable success in new customer acquisition and in account management

Experience in selling complex solutions and in managing longer sales processes

Strong hunter mentality, closing strength, and negotiation security at the decision-maker level

High degree of personal responsibility, assertiveness, and entrepreneurial thinking

Very good German skills, English skills are an advantage