Change Management Manager - 4-year Fixed-Term Contract

As a transversal service and based on the strategic orientations of the Municipality, the Personnel Service (SPEL) is responsible for designing and developing the framework and working conditions for the City's staff, namely nearly 6,000 employees, in more than 300 distinct professions. It also ensures equitable and consistent implementation. As a competence center, SPEL provides advice, expertise, and support to the Municipality, executives, and operational HR staff in the 40 departments. During the coming years, the City of Lausanne will proceed with the complete transformation of its HR information system. Reporting to the Director of the HRIS transformation program, the change management manager's main mission will be to manage, in collaboration with stakeholders, the design, steering, and deployment of the change management approach for this large-scale project. The employer Ville de Lausanne offers you a dynamic working environment and flexibility in working hours to promote work-life balance, as well as quality social benefits. Duration ##### • Fixed-term contract of 4 years Workplace ##### • Place de la Louve 1 , 1001 Lausanne Missions ##### • Define, plan, and steer the change management strategy for the HRIS transformation in coherence with the program governance and the change management methodology developed by the Service Organisation en Informatique (SOI) • Analyze the organizational and operational impacts of the new HRIS, identify support needs, adoption risks, and potential resistances • Mobilize, train, and animate a network of change ambassadors to promote buy-in, the dissemination of key messages, and the reporting of feedback from the field • Design and animate communication, awareness, and stakeholder engagement actions in collaboration with the project and communication teams • Develop and implement training and support mechanisms adapted to different user profiles, as well as to program managers and sponsors • Coordinate the production of support materials and content (user guides, operating procedures, FAQ, presentation materials, e-learning content) and guarantee their adequacy with the HRIS developments • Define the measurement mechanism for the adoption of the new HRIS, conduct regular evaluations, and analyze the appropriation of new practices using indicators, surveys, and user feedback, then steer the necessary corrective actions • Ensure steering and lead the consolidation of change after each deployment phase in order to sustainably anchor new practices Profile ##### • Master's degree in the field of HR, organizational management, occupational psychology, or in the field of information systems or a title deemed equivalent • Additional training in change management and transformation support is an asset • Proven professional experience in supporting large-scale IS projects, ideally in an HR context or in a public administration • Excellent understanding of HR issues and information systems • Mastery of change management methods and tools • Excellent organizational skills, analytical and synthesis skills • Listening skills and the ability to convince and find shared solutions Activity rate ##### 60% Salary class ##### 11 Special conditions ##### clean criminal record Start date ##### 01.09.2026 or to be agreed Information ##### Madame Anne-Marie Subilia, assistant to the head of department - strategic and transversal projects \+41 21 315 23 26 Please send us your application and the usual documents by 26.07.2026 via the online form. Unable to apply? Contact the department directly at +41 21 315 25 59. Recruitment agencies please abstain. Apply We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men.