Operator Alarm and Emergency Control Center 100% (m/f/d)

Company Description ## The Protectas Gruppe Schweiz is a subsidiary of the globally active Securitas AB Gruppe, a leading security company. Our most important services worldwide include specialized monitoring, mobile security services, monitoring, technical solutions, and consulting. We are proud that we now have more than 355,000 employees in 44 countries ensuring your security.  In Switzerland, it is our 4,500 employees who contribute every day to providing you with this feeling of security throughout the country. We are the second largest private security service provider.  Our strategy is based on our human capital, which shares our 3 values: integrity, vigilance, and helpfulness; but also on our innovations and our investments in security technology. Our credo: "We help make your world safer".  Therefore, we do our best to provide you with security every day thanks to solutions tailored to your specific needs. Our integrated solutions take into account state-of-the-art technologies and the labor of our employees, whose service quality we certify through our training programs.  If you want to work in a dynamic company that offers you the opportunity to develop and grow your skills, and that invests in its employees: do not wait any longer with your application! Job Description ## As an Operator: • You represent order and security • You inspire trust • You are service-oriented and have a sense of communication • You have a high sense of responsibility • You can easily communicate with a diverse audience • You are able to keep a cool head in stressful situations • You are proactive and analytical • You are motivated and ready to exceed yourself; personal and professional development is possible • You represent our company: you are an ambassador of our values In our Alarm and Emergency Control Center in Zürich, you will be engaged in special tasks daily (24h/365 days). You are responsible for: • Processing alarm messages and emergency calls • Reporting of events • Alarm verification and remote perimeter protection • Video patrol service and remote escort protection • Remote entry and exit control • Cooperation with the intervention units (police/fire department/medical services) • Telephone service and processing of on-call orders • Administrative activities Qualifications ## To do this, you must: • Possess great teamwork skills • Be available and flexible, as it is a shift operation (24h/365 days) • Be familiar with modern technology • Possess good MS-Office skills • Have perfect command of the German language, both orally and in writing, and possess very good knowledge of English as well as French and/or Italian (at least level B1) • Possess a valid residence permit and a clean record Additional Information ## Interested? Apply directly on our website (no applications by mail will be processed) by filling out our application form. You will be contacted by our recruitment service.