Hospitality & Guest Experience Specialist Banque Privée

As part of a prestigious establishment recognized for its high standards in Hospitality \& Guest Experience Specialist Banque Privée As part of a prestigious establishment recognized for its high standards in terms of service, we are looking for an experienced professional, possessing an excellent presentation and an irreproachable sense of detail. A true ambassador of the customer experience, you will ensure a fluid, elegant, and perfectly orchestrated welcome, in close connection with the operational teams. Hospitality \& Guest Experience Specialist Banque Privée Profile: Higher education in luxury hospitality Confirmed experience in reception within a 5* establishment Solid experience in Food \& Beverage (restaurant, catering or high-end room service) Excellent organizational and coordination skills Acute sense of service and high-end customer relations Proficiency in IT tools (MS Office) Excellent writing skills Fluent French and English indispensable Residency in Switzerland mandatory (permit B or C) We thank you for kindly sending us an up-to-date CV accompanied by a photo as well as your work certificates and diplomas. No information will be communicated by telephone. Without a response from us within 15 days, please consider that your application has not been successful. MAIN MISSIONS Welcome a demanding clientele with professionalism and discretion Manage salon reservations and optimize their scheduling Write and coordinate menu proposals with internal teams Ensure the precise transmission of information to the kitchen and service teams Supervise the setup of salons, including technical aspects Perform administrative tasks related to the activity (confirmations, occupancy monitoring, etc.) Participate occasionally in the welcome and service during exceptional events jpid344660cjm jpit0729jm jpiy26jm