Customer Service Representative

Our client is an established, innovative, and dynamically growing Swiss technology company that distinguishes itself through highest precision, customer-oriented flexibility, and excellent engineering services in the demanding Swiss market. For sustainable market development, we are looking for a determined, technically savvy, and sales-strong personality.

• Exploiting potentials: You identify and specifically contact new corporate customers in the Swiss mechanical engineering and engineering sector.
• Successful acquisition: Based on existing customer and potential lists, you tackle telephone cold calling systematically, persistently, and with enthusiasm.
• Recognizing needs: In qualified initial discussions, you analyze the technical requirements of your interlocutors and arrange personal appointments on-site.
• Designing solutions: You develop tailor-made, technically sound concepts and create precise calculations as well as offers that are exactly tailored to the needs of the customers.
• Strengthening relationships: With a travel activity of around 30-40 %, you look after your customers directly on-site in Switzerland and represent the company competently at trade fairs.
• Taking responsibility: As the sole customer advisor in your area, you drive growth independently and expand your network sustainably.

Qualifications

• Technical foundation: You have successfully completed an apprenticeship as a Konstrukteur EFZ or have a comparable mechanical-technical basic training in mechanical engineering.
• Industry know-how: You bring sound experience in mechanical engineering, are familiar with dealing with demanding engineering customers, and have already successfully created technical concepts.
• Sales flair: Initial demonstrable successes in sales distinguish you; you approach targeted telephone cold calling with much perseverance, passion, and professionalism.
• Optional additional qualification: Further training in sales (e.g., Verkaufsfachmann/-frau FA, Technische/r Kaufmann/-frau) or in the technical field (e.g., Techniker/in HF) is a big plus, but not a must.
• Local anchoring: You live in Switzerland and know the Swiss market as well as the local industrial landscape precisely.
• Your personality: You are dynamic, proactive, and work very independently as well as structured; furthermore, with your customer-oriented manner, you fit excellently into a younger, ambitious environment.
• Language competence: You communicate with business fluency in German and bring good English skills for professional exchange with.