Employee in Customer Service (Automotive Industry) 100%
- Employment type
- Full-time
- Location
- Basel
- First posted
For a long-standing customer from Basel, we are looking for
*Employee in Customer Service*
Tasks:
• Consulting customers on repair, bodywork and painting work
• Receiving and processing customer orders
• Creating cost estimates
• Processing damage cases and correspondence with insurance companies
• Coordinating repair orders with the workshop
• Quality control and vehicle handover
• Telephone and written correspondence as well as general administrative tasks
*Requirements:*
• Completed vocational training, preferably in the automotive industry or in the *commercial area
• Experience in customer service
• Basic technical understanding in the vehicle sector
• Customer and service orientation
• Organizational skills as well as independent and reliable working methods
• Teamwork and stress tolerance
• Ideally, knowledge of Audatex, EC2 and the processes in the bodywork and painting area
If you are interested, you can contact me
Automatically translated from the original.
Posted 6 weeks ago