ICT Specialist EFZ

ICT Specialist EFZ As the fifth largest canton in Switzerland with around 6000 employees, we at the cantonal administration work for the common good of society. With an impressive variety of services, our work affects all areas of life, whether it be education, economy, law, security, nature, health, construction, culture and finance. With our meaningful work, we leave a small footprint every day, as it is relevant to over half a million people. The Department of Education offers an apprenticeship starting from August 2027 as ICT Specialist EFZ User support for hardware and software problems in 1st level support Setting up, configuring and commissioning of ICT resources instructing and supporting users in handling ICT resources and their standard applications Processing support requests via telephone, mail, ticketing system and collaboration in the SPOC (Single Point of Contact) successful completion of compulsory schooling with a good grade average, specialized in natural science/mathematical subjects independent and exact working style good spatial imagination and good analytical thinking skills a pronounced ability to concentrate, patience and perseverance joy in technology as well as in solving complex tasks joy in dealing with people basic knowledge of English Training and close guidance by specialists Financial support for school topics and language stays Discounted subscriptions (Ostwind, Swisscom etc.) 28 vacation days Exciting internal training offers and events Vocational trainer: Frefel, Telephone jpid87082c9jm jit0832jm jiy26jm