Business Analyst Atlassian 80-100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. Faithful to its cooperative nature and its values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent. Reporting to the Corporate Functions Solutions Division, the Business Analyst will be dedicated to all Atlassian solutions for Vaudoise employees and will be a key player between the Product Owner (who carries the product vision) and the Solutions Manager (who guarantees the "delivery"). The missions awaiting you: Identify, collect, and analyze business needs (via interviews, workshops, surveys, observations, ...) Contribute to the identification of solutions and necessary configurations (translate needs / evolutions into techno-functional solutions, write specifications, identify and handle functional, technical, legal, data, security, process dependencies, ...) Optimize processes (request management, ITSM, ...) Lead testing (from organization to validation by defining acceptance criteria, writing test plans, coordinating anomaly resolution, ...) Contribute to the governance of deployed solutions / functionalities (Jira: projects, workflows, automations, custom fields, Assets / CMDB; Confluence: spaces, templates, permissions; Jira Service Management: portals, queues, request types, SLA, ...) Perform certain configurations Support users through induced changes in collaboration with dedicated teams (support, change manager, business referent, training, ...) Drive usage and adoption (design of dashboards, reports for the team or stakeholders) Ensure technological watch (evolutions, new functionalities) Work in close collaboration with the people managing Microsoft 365 products Provide level 2 support (diagnostics, coordination with technical teams, publishers, enrichment of the knowledge base) Your profile: A higher education degree in computer science such as HES, Bachelor, Master, EPFL, ... Strong techno-functional expertise in Atlassian solutions (Jira, Confluence, Loom, Rovo, Jira Service Management, Assets, Bitbucket, Groovy, Xray, BigPicture, ...) Minimum five years of experience with Atlassian technologies within the framework of IT missions / projects, or business projects with a strong technological and transformation dimension Developed analytical capacity, sharp interpersonal skills, writing skills Excellent mastery of agile methodologies and ITIL processes Sensitivity to change management, particularly the Prosci (ADKAR) methodology applied in our organization Atlassian & Rovo certifications appreciated A perfect mastery of the French language: oral and written, and a mastery of English: minimum B2 level. German is a plus We offer you: A healthy work environment within a mutualist company certified Great Place to Work Attractive conditions and competitive social benefits Flexibility in work organization A stimulating framework promoting skill development and continuous improvement We look forward to receiving your complete application file digitally (including curriculum vitae, motivation letter, copies of work certificates and diplomas). jpidf9efe5bjm jpit0832jm jpiy26jm