Customer Advisor: Advisory Team SME Bank
- Employment type
- Full-time
- Location
- Lucerne
- Company
- Luzerner Kantonalbank, 6003 Luzern
- First posted
Customer Advisor: Advisory Team SME Bank (f/m/d)
Our clientele appreciates our competent advice on all matters regarding our basic products and payment transactions. As a Customer Advisor: Advisory Team SME Bank, the focus is on development towards the role of Customer Advisor: Commercial Customers. To complement our Advisory Team SME Bank at the headquarters in Luzern, we are looking for a committed personality with enjoyment in direct customer contact and interest in their own long-term development.
Customer Advisor: Advisory Team SME Bank (f/m/d)
Your job at a glance
What you achieve with us
Support and advice for commercial customers in the area of basic products/basic services and payment transactions
Receiving customer calls incl. execution of the order or triage
Opening of business accounts and capital deposit blocked accounts
Conducting advisory discussions with commercial customers without credit engagement (by telephone or physically on-site)
Pre- and post-processing of customer discussions
Processing/reminding of small overdrafts with commercial customers Collaboration in the assistance pool for commercial customers of the Marktbereich Süd
Taking over and supporting general assistance tasks such as credit transactions, basic documents and correspondence to build up specialist knowledge
Accompanying customer discussions incl. pre- and post-processing in the area of further advisory needs such as financing with other customer advisors or female customer advisors
Building up specialist know-how in the areas of commercial financing and private advisory needs
Use of various training opportunities for professional development
What you bring with you
Banking apprenticeship as well as ideally completed banking specialist further training
Affinity for the commercial customer/SME business
Strong customer and sales orientation
Desire to develop towards Customer Advisor: Commercial Customers
Eloquence in oral and written expression
Resilience and perseverance
Very reliable, independent and precise way of working
Your advantages with us
More time for you
With us, cantonal and regional holidays are paid. Additionally, sabbaticals and extra vacation days for service anniversaries await you.
Flexible working
Choose an individual working model and manage your working time yourself.
Family-friendly
Benefit from generous maternity or paternity leave as well as additional family allowances.
Strong pension
With our company-owned pension fund, you are on the safe side.
Individual development
We support you in your internal and external education and further training, so that you stay on the ball.
Exclusive advantages
Staff conditions on LUKB products and many external discounts protect your wallet.
HR Business Partner
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Posted 5 days ago