EMPLOYEE CUSTOMER SERVICE / COLLABORATEUR SERVICE CLIENTS 100%

Presentation of SAMVAZ SA The Samvaz SA is a company Employee customer service (TECHNICAL) / collaborateur service clients (TECHNIQUE) 100% (M/W/D) Presentation of SAMVAZ SA The Samvaz SA is a family business that has been active in metal processing in Châtel-St-Denis (Freiburg) since 1964. The company has grown by developing, manufacturing and marketing its own products, such as sanitary fittings PIPEX®, formwork systems SAM®, planing machines RALI® and planing waves TERSA®, which are distributed in Switzerland, Europe and worldwide. In total, the company employs around 140 employees. As a significant economic player, Samvaz SA also assumes social responsibility, particularly through a large photovoltaic system, a wood waste heating system and the outsourcing of certain work to protected workshops in the region. The SAMVAZ AG is looking for a EMPLOYEE CUSTOMER SERVICE (TECHNICAL) (M/W/D) / COLLABORATEUR SERVICE CLIENTS (TECHNIQUE) (H/F/D) 100% Join our team and support our customers in the successful implementation of their projects in the field of heating, ventilation, air conditioning and sanitation (HLKS). YOUR TASKS You process customer inquiries and orders that are received by phone or in writing You create offers and invitations to tender You offer suitable solutions for our customers' projects and advise them competently You coordinate projects together with our field service employees and technicians You actively contribute to the continuous improvement of processes within the department YOUR PROFILE You have training in the HLKS sector and have in-depth professional experience in this sector You have a confident demeanor and very good French language skills in spoken and written form You have experience in customer service or customer service You are distinguished by your technical knowledge and your ability to convey it in an understandable way You master common IT tools You work independently, structured and appreciate teamwork You also keep an overview in stressful situations and are used to working in a demanding environment WHAT WE OFFER A varied activity with flexible working hours in a humanly shaped company A pleasant working environment in a stable and healthy family business in a future-proof industry Attractive employment conditions with a company restaurant and free parking WORK LOCATION: Châtel-St-Denis, Fribourg – local presence required START DATE: as soon as possible jpid691c390jm jpit0625jm jpiy26jm