Administration / Front Support Employee

Raiffeisenbank Dornach, a successful and strongly locally anchored bank, is looking for a committed and service-oriented personality.

Administration / Front Support Employee

What awaits you?

• Receiving calls with independent completion of various customer orders or forwarding to customer advisors
• Checking all customer and product new openings as well as mutations
• Securities processing
• Processing of payment orders and management of various payment systems
• Management of e-banking pending items as well as processing of general emails
• Co-responsibility for due diligence obligations, money laundering and compliance topics (VSB, etc.)
• Scanning of documents
• Responsible for the processing of customer orders for the pension/vested benefits foundation
• Maintaining statistics and lists
• Management of deaths and cases from the child and adult protection authority
• Co-responsibility for relationship with loss of contact & communication

What do you bring with you?

• Completed banking training or equivalent training with experience in banking business
• Strong enjoyment of internal and external customer contact with high service readiness and good communication skills
• Enthusiastic and versatile personality with a winning manner
• Ability to maintain an overview even in hectic situations
• Independent, exact and responsible as well as structured way of working with quick comprehension
• Great flexibility, teamwork and readiness for new things
• Preferably experience in money laundering and compliance topics or willingness to complete the internal training course in the field of money laundering
• Proficient in handling digital media

We maintain a family-like environment

The cooperative values are our pillars: Together. For each other. They shape our cooperation and our dealings with one another. The "Du" culture creates personal closeness and equality across all functional levels.

We provide space for initiative and co-creation

We invite our employees to actively shape their work and take on responsibility. This creates varied tasks that create real added value – for all those who want to make a difference.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal educational offering as well as a cost contribution for external further training.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on bank products, various shopping discounts with third parties as well as above-average retirement provision.

Do you have questions?

For content-related questions about the position:

Carlo Longhi
Head of Services

For questions about the application process:

Claudia Bär
Assistant to the Bank Management

We look forward to your online application

About us

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