Junior Customer Care Specialist 100 %

GLANDON Apartments is looking for you! GLANDON Apartments offers stylishly furnished apartments for people living in Switzerland "for a limited time" – flexible, comfortable and in the middle of life. For our location Meggen we are looking for support in customer care in the Customer Care Team. Junior Customer Care Specialist 100 % Your tasks – variety guaranteed Customer Care You answer telephone calls & create tickets regarding the area of rental and management You advise customers in your region competently and friendly in German and English You process tenant inquiries via E-Mail & Chat You create offers & rental agreements incl. follow up You arrange viewing appointments and coordinate move-ins and move-outs with the responsible persons at the location Rent control and collection You maintain the customer database & assist with IT problems on a 1st level support basis You create monthly cleaning plans What YOU bring You have successfully completed the training as Hotel-Kommunikationsfachmann/-frau EFZ or have done a commercial apprenticeship and subsequently acquired professional experience at a hotel reception You are confident in using common computer programs such as Google Workspace or can familiarize yourself with new systems You possess very good German and English skills in speaking and writing, other languages are an advantage You love customer contact You are a team player, work with perseverance and keep an overview even in hectic times You are characterized by a reliable, independent and structured way of working What You find with us A varied activity with personal responsibility A collegial, family-like working environment 40-hour week (at 100%) Attractive benefits: Discounts (AVIA-tank card, BestDrive, SIXT,) Half-fare travelcard Special conditions for GLANDON Rooms & Apartments Who are we GLANDON Apartments stands for high-quality living – flexible, uncomplicated and throughout Switzerland. More info can be found at: Have we aroused your interest? Then please send us your complete application documents CV, work certificates and diplomas via E-Mail to write E-Mail (<>) jpid30eadb6jm jit0730jm jiy26jm