Key Account Manager for clients in the commercial vehicle and transport sector

• 25 September 2026
• 100%
• Indefinite duration
• Arlesheim

Würth AG provides artisans from all sectors with quality products and system solutions coordinated around the workshop, storage, and mobility. The versatile range includes more than 150,000 items: from screws, plugs, and fittings to tools, machines, technical chemicals, and protective equipment, up to vehicle equipment and inventory management. Proven since 1945 and present in Switzerland since 1962, Würth AG offers tailor-made solutions aimed at making the daily lives of its partners easier. Würth AG, based in Arlesheim (BL), is part of the Würth Group, which is active worldwide.

Würth AG, based in Arlesheim (BL), is part of the Würth Group, which is active worldwide. As a member of our young and dynamic team, in this exciting function you are responsible both for the daily operational follow-up in the internal sales service and for the strategic processing as well as the development of our cross-sector partnerships with purchasing companies, associations, and cooperatives. You are in direct contact with customers and agencies and work in close collaboration with our field sales force. At the same time, you are part of the key account management internal service team and collaborate interdepartmentally with various interfaces within the entire company.

Our goal: to make the lives of our customers easier through our innovative products, system solutions, and services - THE partner of Swiss craftsmanship. And that is precisely why we need people like you.

Tasks

• You are the central contact person for our customers in the internal service and simultaneously develop long-term partnership relations with the respective purchasing companies, associations, and cooperatives - also directly on site.
• Direct contact with customers is at the heart of your role - whether in writing, by telephone, or in person, in German and French.
• You ensure professional and reliable follow-up of our customers in the internal service and handle daily operational requests - from price inquiries and complaints to modifications and other administrative tasks. You identify customer needs and ensure that requests are processed quickly, in a solution-oriented manner, and customer-centered.
• You analyze potentials, question existing approaches, and develop strategies for sustainable and economic growth. You negotiate and implement these strategies jointly with our partners.
• You know how to specifically highlight and convey the advantage of our products, system solutions, and services for our customers. You do not hesitate to be present at the management level and to conduct negotiations.
• With your revenue responsibility in view, you identify opportunities, develop individually adapted customer strategies, and derive concrete measures from them.
• You are the link between the customer and our internal interfaces, guarantee a smooth flow of information, and coordinate the field service as well as the internal specialized departments to ensure excellent customer service and remarkable customer follow-up.

Conditions

• You have several years of experience in sales and customer follow-up, preferably in key account management in internal or external service.
• You like people, but also numbers, and possess a strong analytical capacity, an understanding of processes, as well as a general interest in economic processes and relationships.
• You have perfect command of M365 Office tools, particularly Excel, and can professionally prepare and conduct convincing customer presentations.
• You are a sociable and communicative personality, have your own opinion, involve yourself actively, and advance topics.
• A proactive, structured, and autonomous way of working characterizes you, and you enjoy growing and contributing with the team.
• You bring humor, positivity, and motivation and want to take on responsibilities in a dynamic environment.
• You possess excellent written and oral skills in German and French. Knowledge of English and Italian is an advantage.
• You are ready to travel throughout Switzerland (1 to 2 days per week) and possess a valid category B car driver's license.

We offer

• A key role with great autonomy and much leeway.
• An exciting and stimulating activity in a dynamic environment.
• A trusting and familial working atmosphere with flat hierarchies, short decision-making processes, and a marked feedback culture to support your personal and professional development.
• A competitive salary and a vast package of benefits including a company car also for private use, a flat-rate expense allowance, a laptop, a fitness contribution, team events, and much more.
• Home office: up to three days per week.
• Flexible working hours as well as 5 weeks of vacation.