Customer Support Employee 80 - 100% (m/f/d)
Universal-Job AG
- Employment type
- Full-time
- Location
- Zรผrich ยท Remote possible
- Company
- Universal-Job AG, Schulstrasse 36, 8050 Zรผrich
- Languages
- German (fluent), French (fluent)
- First posted
What is my function?
โ๏ธ Writing and processing emails in daily customer contact
๐ฌ Communication via chat channels โ similar to WhatsApp
๐ฑ Answering inquiries via various social media platforms
๐ Ensuring friendly, clear, and solution-oriented communication
What do I need to be successful?
๐ก You are very service- and customer-oriented and enjoy contact with people
๐ป Proficient use of the PC as well as Microsoft Office (Word, Excel and Outlook) is part of your daily work routine
๐ Training start: Tuesday, 06.08.2026 (Basic training 2-3 weeks)
๐ You are flexible and work in shift operation from Monday to Sunday (incl. public holidays) between 07:00 and 22:00.
๐ป After at least three months of on-site training, there is the possibility of home office.
What are my advantages?
๐ Comprehensive training at the start
โฐ Flexible employment (80โ100% after training)
๐ค Modern, dynamic working environment
๐ Varied activity with customer contact
๐ Appreciative team and good cooperation
What characterizes the company?
Strong provider in customer contact via all channels ๐ฌ๐โ๏ธ๐ฑ. With around 60 years of experience in the contact center sector, modern and innovative services are the focus ๐.
Languages
German: C2 - Native level
French: C2 - Native level
Italian: an advantage
English: an advantage
Vacancy Number
VA-YZ5-W4S
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Posted yesterday