Service Operation Manager/-in

Service Operation Manager/-in Steueramt Service Operation Manager/-in 100% Welcome to the fascinating world of taxes! The cantonal Steueramt, together with the municipal tax offices, collects taxes for the Confederation, the Canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. For this purpose, around 800 qualified employees are engaged at the location in Zürich Altstetten. With your team, you ensure that our data services function smoothly and are continuously further developed. Together, we create the technological foundation for a modern tax system. Your tasks You operate our data services and interfaces efficiently and continuously develop them further. You are responsible for the further development and maintenance of the assigned services. You lead sub-projects and bear responsibility for budget as well as delivery. You evaluate requirements for feasibility as well as complexity and coordinate these with specialist departments, suppliers, and partners. You ensure compliance with standards and guidelines and promote their application. You prepare management reports in a target-group-oriented and precise manner. Your profile You have a university degree in computer science, business administration, or a comparable profile. You have sound project management experience as well as experience in the establishment and control of IT services. Several years of experience in service management, particularly with data services and interfaces, as well as knowledge of ITIL, HERMES, or architecture methods, distinguish you. You communicate confidently in German and bring good technical English skills. With your networked thinking and solution-oriented actions, you contribute to the further development of our services. Willingness to perform occasional weekend shifts (e.g., release weekends) is a matter of course for you. Our offer You have the opportunity to actively help shape the future of digital administration. With the Kanton Zürich as an employer, you benefit from attractive employment conditions such as flexible working hours, home office possibilities, and lunch checks. You can benefit from internal as well as external continuing education opportunities. Your modern workplace is located in the immediate vicinity of the Altstetten station. Interested? Then apply now – we look forward to meeting you. Please note that we only process applications that arrive via our online tool. For further information regarding the position, Boettcher (Head of Data Services) is happy to assist you at the Tel.-Nr.:. Your new environment: Working at the Steueramt For this position, we do not consider applications via personnel service companies. jpid8e2bf61jm jit0625jm jiy26jm