Fiduciary Services Clerk 50%

Pro Senectute Kanton Zürich has been committed to the well-being of older people for over 100 years as a private, non-profit foundation. We are the most significant specialist organization for all issues related to old age. With diverse services and advisory offers, we provide competent support to seniors, their relatives, as well as authorities and institutions throughout the canton. For our Dienstleistungscenter Stadt Zürich, we are looking for as of 1. September 2026 or by arrangement a Fiduciary Services Clerk 50% ## Our approximately 300 volunteers in the fiduciary service support and advise seniors aged 60 and over in the long term with financial and administrative questions. The team of nine social advisors coordinates and accompanies the volunteers and this valuable help in everyday life. What you will achieve with us ### • You support our eight social advisors with diverse administrative as well as organizational tasks and ensure a smooth process in the fiduciary service. • You take on tasks in volunteer and customer management, maintain data in the modern XRM system, and support the on- and offboarding processes. • You support invoicing, process cancellations, and coordinate necessary clarifications with our accounting department. • You participate in the control of the annual statements of our customers, check documents for completeness and up-to-dateness, and support quality management, audits, as well as archiving work. • You create statistics and evaluations for internal controlling as well as for external stakeholders such as authorities and service partners. • You support the social advisors in the organization of training sessions and events for our volunteers, coordinate appointments, and take over the associated mailings. • You actively help shape the further development of our administrative processes.  What you bring with you ### • You have a commercial vocational training and bring sound professional experience - you enjoy applying your experience in a meaningful way. • You enjoy dealing with numbers and data and confidently apply your affinity for numbers in Excel and evaluations. • You work in a structured and independent manner, quickly grasp complex contexts, and set clear priorities. • You feel comfortable in a responsible hub function, appear confident and binding, communicate empathically, and value teamwork as well as working for older people. What awaits you with us ### • A meaningful task where you support people and make a tangible social contribution. • A versatile working day with individual responsibility and close exchange within the team. • Contemporary employment conditions as well as good continuing education offers that promote your professional and personal development. • A modern workplace in a central location, only a few minutes' walk from Bahnhof Stadelhofen. For questions, André Bürkler, Team Leader Fiduciary Service, is happy to assist you at Tel. 058 451 50 35. Please note his holiday absence from 31. July to 10. August. We look forward to seeing you! Please apply via our online tool with the usual documents such as cover letter, CV, certificates, and diplomas.