an Assistant maître d'hôtel possibility of accommodation during the trial period

L'Hôtel Beaulac is a 4 stars sup hotel Assistant maître d'hôtel L'Hôtel Beaulac is a 4 stars superior hotel with 116 rooms, ideally located on the shores of Lake Neuchâtel. The establishment offers a complete experience with its Lake Side brasserie facing the lake, its Waves panoramic lounge bar, as well as its conference center. A leading player in French-speaking Switzerland, L'Hôtel Beaulac is part of a hotel group that also includes the Hôtel Ibis in Thielle and the Design Hotel F6 in Geneva. Our teams commit every day to offering a high-end experience based on excellence of service, attention to detail and the quality of human relations. As part of the reinforcement of our Food \& Beverage team, we are looking for an Assistant(e) Maître d'Hôtel (M/F) in CDI (possibility of accommodation during the trial period). A true relay for the Outlet Manager on the ground, you will participate in the organization of services, accompany the dining room teams and ensure compliance with the establishment's quality standards. A person of the field, you know how to unite a team while remaining attentive to our customers' experience. an(e) Assistant(e) maître d'hôtel possibility of accommodation during the trial period Service organization \& team support Participate in the preparation and smooth running of services. Control the setup of the dining room and ensure compliance with quality standards. Organize and lead briefings before and after service to ensure good coordination of the teams. Coordinate the dining room teams and ensure fluid communication with the kitchen and the bar. Distribute tasks and accompany the Chefs de rang and Commis de salle in their development. Participate in the integration and training of new employees. Promote a positive, professional and collaborative working environment. Customer experience \& service Welcome customers and ensure their satisfaction throughout their experience. Advise customers on dishes, drinks and suggestions. Contribute to the development of sales through a personalized and professional approach. Manage special requests and any complaints with diplomacy. Ensure complete service in the dining room when activity requires it. Operational management Participate in the monitoring of orders, inventories and stocks. Ensure the proper management of equipment and service areas. Ensure the follow-up of payments and perform the cash closing according to the procedures in force, in the absence of the Outlet Manager. Guarantee compliance with HACCP standards, internal procedures and the establishment's standards. Occasionally replace the Outlet Manager in their absence as part of the entrusted responsibilities. Your profile Confirmed experience in a hotel, gastronomic or high-quality brasserie establishment. Experience in a similar function, with initial experience in team support and supervision. Mastery of the Micros cash system and ease in its daily use. Excellent presentation and exemplary attitude. Natural leadership and ability to unite a team. Developed sense of customer service and welcome. Excellent relational and communication skills. Autonomy, organization and ability to anticipate. Sense of detail and constant demand for quality. Ability to manage unforeseen events with calm and professionalism. Good knowledge of dishes, drinks, wines and service techniques. Commercial sense and taste for sales development. Flexibility, availability and professional commitment. Languages French: fluent. English: an asset. German: a appreciated asset. Conditions Permanent contract (CDI). Possibility of accommodation during the trial period. Stimulating working environment within a 4 stars superior hotel. Versatile function with a strong field presence. Close collaboration with the Outlet Manager and the Food \& Beverage teams. Opportunity to contribute actively to service excellence and the customer experience. Application Do you recognize yourself in this profile? We invite you to send us your complete application by e\-mail to the following address: \Écrire un email\ (< >). We thank all people who will send us their application. After study of the files, only candidates corresponding to the sought profile will be contacted. Without feedback from us within a period of three weeks, we invite you to consider that your application has not been retained. We nevertheless encourage you to consult our next job offers and to send us your file again if a future opportunity corresponds to your profile. jpid494d74ejm jpit0936jm jpiy26jm