Store Manager - Bakery Tea-Room

• 21 July 2026 • 80 - 100% • Indefinite term • French (Native language) • Avenue du Mail 4, 1205 Genève • Log in to see the jobup.ch salary estimate At Paillasse 1993, we do much more than bread: we cultivate Swiss savoir-faire, a family history, and a passion for quality. Every day, our teams bring our shops to life by offering gourmet products, a warm welcome, and an authentic experience to our customers. Our employees are at the heart of our success, and we move forward together with high standards, kindness, team spirit, and a desire to undertake. And you? Ready to join a recognized Swiss brand and add flavor to your future? Join the Paillasse 1993 adventure! Store Manager - Bakery/Tea-Room ## Function: Store Manager - Bakery (M/F) Location: Genève Contract: Indefinite term contract Activity rate: 80%-100 % Requirement: License / Cafetier diploma mandatory Job summary ### As Store Manager, you are responsible for all operations of your point of sale: commercial management, operational management, team supervision, and customer satisfaction. You ensure the smooth running of the store and actively contribute to its performance. A day in the life of a Store Manager: ### Sales & Service • Welcome and advise customers, process payments, and manage special orders. • Propose additional sales and manage loyalty accounts. • Ensure the attractive presentation of products in the window and on the shelves. • Manage complaints and conflict situations with professionalism. Operational management • Participate in the baking and plating of products, respecting quality standards. • Elaborate schedules according to the LTR and CCT, optimize resources, and supervise openings/closings. • Manage stocks, supplier orders, receptions, and non-conformities. • Ensure administrative and accounting follow-up: cash reports, inventories, cash funds, claims declarations. • Coordinate maintenance interventions and ensure the upkeep of premises and equipment. • Guarantee strict compliance with hygiene and food safety standards (HACCP) and follow HQS audits. Commercial management • Maximize turnover and the store's operating result (EBITDA). • Monitor sales objectives and implement actions to achieve them. • Optimize merchandising, product presentation, displays, and POS materials. • Analyze performance indicators via Power BI and adjust commercial actions. Team Management • Supervise, motivate, and develop the team. • Participate in the recruitment and integration of new employees. • Regularly evaluate performance and ensure individual follow-up. • Maintain a positive and professional working climate. Customer Relations • Guarantee a warm welcome and irreproachable service. • Manage complaints and conflict situations. • Encourage customer loyalty and satisfaction. Profile sought ### • Experience in a similar position and in a comparable environment (bakery, pastry, tea-room, catering, food retail). • Ability to manage a point of sale and a team with autonomy and leadership. • Sense of customer service and ability to create a positive environment in the shop. • Knowledge of food hygiene standards (HACCP). • License / Cafetier diploma mandatory. • Mandatory mastery of French. • Schedule flexibility. • Result orientation, autonomy, and rigor. Ready to join Paillasse 1993 and lead a store? Apply now and contribute to our success!