Operations Agent / Handyman (m/f)

• 30 July 2026
• 100%
• Indefinite duration
• Ebnatstrasse 91a, 8200 Schaffhausen
• Log in to see the jobup.ch salary estimate

Present on 14 sites in Switzerland, Apleona Suisse SA offers its clientele high-quality services in the fields of Facility Management and real estate management. With our experience and expertise, we are one of the leading multi-service providers in the Swiss market.
www.apleona.ch
The Apleona Group employs 40,000 people worldwide, in various professions within the real estate sector.
www.apleona.com

Operations Agent / Handyman (m/f) #

Tasks
Job function:

• Accompany, organize, follow up on, and document the work of external companies
• Management of workspaces (offices, rooms, moves etc.), ensure supplies
• Ensures the proper functioning of multi-technical and multi-service maintenance services on the entrusted sites
• Ensures the quality of interventions, customer satisfaction, and compliance with safety procedures

Responsibility:

• Know and apply Apleona safety rules & follow client safety standards
• Apply current quality processes/standards to all activities carried out
• Respect internal values and the expected code of conduct
• Record, document, and transmit performance indicators specific to the activities
• Follow "work-orders / FM Portal" and manage priorities in consultation with the manager
• Guarantee the continuity and quality of maintenance services and small works on the sites for which they are responsible

Tasks:

• Ensure the setup of meeting rooms (notably "Auditorium", "Pressroom", "Summit")
• Organize, coordinate, communicate the movement of people (office changes)
• Conduct regular site visits to identify needs and actions to be implemented.
• Perform possible repairs: doors, handles, locks, taps/faucets (excluding electrical voltage)
• Participate in operations meetings and ensure regular reporting to the Operations Manager.
• Ensure compliance with safety rules, internal procedures, and regulatory requirements.
• Develop intervention schedules based on priorities and emergencies.
• Control the stock level of office consumables, order
• Check/record (checklist) the status of safety devices on sites (emergency, readers, devices)
• Install/assemble requested equipment in offices (flip chart, boards, shelves)
• Check the condition and storage of tools, equipment, and stock levels useful to teams/clients
• Receive suppliers and prepare expected documents (authorizations, work permits)
• Control the quality of interventions carried out and ensure compliance with deadlines.
• Propose continuous improvement actions to optimize services and quality of service.
• Provide support to colleagues during projects (e.g. moves etc.)
• Ensure administrative follow-up of interventions (work orders, reports, quotes, orders, invoicing, dashboards).
• Maintenance of exteriors (green spaces, furniture, parking areas, occasional winter salting)

Requirements

• Mastery of the French language indispensable (oral and written)
• Swiss nationality or valid residence permit
• Holder of a federal certificate of capacity as an operations agent or other equivalent training in a technical building field
• Confirmed experience of at least 2 to 3 years in a similar position
• Hold category B driver's license
• Ability to organize and prioritize interventions.
• Rigor, autonomy, and reactivity.
• Ability to manage emergencies and several files simultaneously.
• Possess a service spirit and confirmed customer satisfaction orientation
• Demonstrate good knowledge of building installations and techniques

Why Apleona

• You have the possibility to develop personally and professionally
• The salary you receive is fair and in line with the market
• We listen to you individually with the aim of promoting your skills
• You can bring your own ideas
• We practice team spirit
• Our mutual relations are characterized by openness and frankness
• We practice a culture of informal address (tutoiement) marked by respect and esteem

Benefits

• We offer you modern working conditions, including at least 26 days of leave
• Within the limits of client needs, in addition to flexible hours, you have the possibility to work part-time, in job sharing, or from home
• We provide support for your development, if necessary also financially
• We offer you excellent retirement provision through the pension fund
• You benefit from discounts for various activities, products, or services such as leisure offers