Change & Release Manager*in 80-100%

«We inspire our customers with quality, collaboration and impact.» At the headquarters in St. Gallen, you will take on a key role between business, development and operations as a Change & Release Manager*in. With an eye for connections, you will further develop our change and release management, coordinate cross-departmental releases and, in our cluster and stream organization, also take on coordinating tasks that in other organizations are often assigned to a Release Train Engineer. What you will achieve • As a central contact person, you are responsible for change and release management and continuously develop processes, standards and governance. • You are responsible for cross-departmental release planning in close coordination with the Deployment Manager, the Test Manager and external partners and service providers. In doing so, you coordinate release content, release calendars, maintenance windows and dependencies. • You plan, control and accompany changes and releases across several streams and clusters and ensure their successful implementation. • As a hub between the cluster and stream organization, operations and external partners, you coordinate the cross-organizational information flow and create transparency regarding release progress, risks and their impacts. • With your cross-organizational perspective, you recognize risks and dependencies at an early stage, create sound decision-making bases for stakeholders and contribute to successful IT Delivery. • You actively drive continuous improvements in change and release management and support the further development of our agile cluster and stream organization. What you bring with you • A completed university degree (Uni/FH) or a comparable education forms the basis of your profile. • Several years of experience in Change Management, Release Management, IT Delivery or in a comparable coordination function as well as experience in complex IT organizations distinguish you. • Ideally, you are familiar with agile organizational forms such as cluster and stream organizations and bring experience in cross-departmental release planning, release coordination and stakeholder management. Agile frameworks such as SAFe or Scrum are also very familiar to you. • Knowledge of the banking or insurance environment is an advantage. Experience with the core banking system Avaloq will facilitate your entry. • Analytical thinking, organizational talent and a structured way of working help you to grasp complex connections, recognize risks early and develop pragmatic solutions. You communicate clearly and at eye level with different stakeholder groups, create trust and successfully bring people and topics together. Information Andreas Zürcher, Head of Service Operations Management, Telephone 071 231 38 06, will be happy to answer your questions. Application www.sgkb.ch/karriere, Dominique Zannol, HR Business Partnerin