Head of Customer Training

As part of the development of its activities, our client, a modern and dynamic industrial company, is looking for a Head of Customer Training to strengthen the quality of the support offered to its customers and partners. Head of Customer Training (M/F) Higher education in a technical field, complemented by pedagogical training Confirmed experience of at least 3 years in customer training, technical or professional Experience in an industrial environment Knowledge of the machine-tool sector is a real asset Excellent relational ease, sense of pedagogy and ability to popularize technical subjects Languages: fluent French and English level B2 minimum The benefits: A position of responsibility within a modern, dynamic and recognized company in its field A stimulating technical environment Attractive working conditions A varied function, in direct contact with customers and internal teams Analyze the training needs of customers and propose adapted solutions Write the necessary pedagogical specifications for the development of training materials Design, organize and lead training sessions for customers Train internal teams in tools, methods and good pedagogical practices Participate in the continuous improvement of customer satisfaction Contribute to the support of commercial performance through a pedagogy-oriented approach jpid0943213jm jpit0728jm jpiy26jm