Customer Advisor Basic (f/m/d)

The Raiffeisenbank Region Zofingen is a successful, locally anchored cooperative bank with three branches. Together with more than 55 dedicated employees, we commit ourselves daily to the financial concerns of our customers. To strengthen our team, we are looking for a competent and customer-oriented personality as a Customer Advisor Basic with the main place of work in Zofingen. Customer Advisor Basic (f/m/d) What awaits you? * Co-responsibility for operations and ensuring daily business at our cashless counters (infodesks) in the three branches in Zofingen, Oftringen and Safenwil * Independent advice for our team-supported customers in the area of basic solutions, savings and numbers as well as simple investment and pension advice * Active approach in the subject areas of investing, financing as well as pension provision (incl. pension and estate planning) and referral to the responsible specialist advisors * Recognizing and exploiting customer potential through active and continuous support of our team's customers * Participation in the support team for our ATMs [What further advantages does employment with us bring?](< >) What do you bring with you? * Completed banking training and/or experience in bank customer consulting * Joy in customer contact and strong customer orientation * High sense of responsibility and confident appearance * Flexibility, helpfulness and teamwork * SAQ certification or willingness to obtain this promptly We provide space for initiative and co-creation We invite our employees to actively shape their work and take on responsibility. This creates varied tasks that create real added value -- for everyone who wants to make a difference. We promote personal and professional development Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically -- with a diverse internal educational offering as well as a cost contribution for external further training. We maintain a family-like environment The cooperative values are our cornerstones: Together. For one another. They shape our cooperation and our interaction with each other. The "Du"-culture (informal culture) creates personal proximity and equality across all functional levels. We live diversity and equal opportunity We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes decisively to our success. Do you have questions? For content-related questions regarding the position: Beatrice Härtsch Head of Customer Consulting +41 (62) 747 07 41 [Send email](< >) For questions regarding the application process: Daniel Stutz Head of Management Support +41 (62) 747 07 13 [Send email](< >) We look forward to your online application About us j4id10411516a j4it0939a j4iy26a