UBS Card Center AG - Chapter Lead Scrum Master 80-100% (w/m/d)

Switzerland - Zürich Product Development and Management Personal & Corporate Banking The Role As Chapter Lead Scrum Master, you will take on a combined leadership and implementation role. Your focus is on the personnel and functional leadership of the Scrum Masters in the Chapter, as well as on active Scrum Master work in a Pod. You are a sparring partner, coach, point of orientation, and impulse generator, for your employees as well as for your Pod members. Your tasks include in particular: • personnel and functional leadership of the Scrum Masters in the Chapter as well as active development, guidance, and support of employees in their role • participation as a Scrum Master in a Pod with responsibility for agile collaboration, transparency and continuous improvement • creating clarity regarding expectations, responsibilities, standards, and collaboration in the Chapter • identifying and addressing conflicts, areas of tension, and blockages within the Chapter as well as in your own Pod • strengthening self-responsibility, effectiveness, and professional role understanding of the Scrum Masters • further development of common standards, methods, and quality requirements in agile working • ensuring that Scrum Masters effectively support their teams and contribute to continuous improvement Automatic Job Code 339582BR City Glattbrugg Job Type Full-time Our Team Are you looking for a leadership task in which you develop people, provide orientation, and at the same time remain close to operational implementation? For the Scrum Master group in the Execution Excellence Management department, we are looking for a strong leadership personality with a passion for people, agile working methods, and sustainable change. Our Scrum Master Chapter is in a demanding phase. Different expectations, understandings of roles, and working methods require clear leadership, structure, and a common target image. At the same time, it is important to us that leadership does not take place in isolation from the everyday life of the teams. Therefore, you will also actively work as a Scrum Master in a Pod and bring your experience directly into daily collaboration. What we desire • completed education at university or technical college level with a Bachelor's or Master's degree in Business Administration, Business Informatics, Organizational Development, or a comparable field • recognized certification as a Scrum Master (e.g., Certified ScrumMaster CSM, Professional Scrum Master PSM II, or comparable certification) • further training or certification in the field of Leadership, Coaching, or Change Management • several years of practical experience as a Scrum Master in an agile team or Pod • readiness and motivation to actively participate as a Scrum Master operationally alongside the leadership role • experience in dealing with demanding team or leadership situations • high emotional intelligence, empathy, and at the same time the ability to set clear expectations • high resilience, assertiveness, and readiness for change • very good German and English skills in spoken and written form About us UBS is a leading global asset manager and the leading universal bank in Switzerland. We also offer diversified solutions in Asset Management and focused capabilities in Investment Banking. Headquartered in Zürich, Switzerland, UBS is present in more than 50 markets worldwide. We know that great work is never done alone. That is why we place collaboration at the center of everything we do. Because together we are more than just ourselves. Would you like to learn more? Visit ubs.com/careers. This is us UBS Card Center AG, a subsidiary of UBS Switzerland AG, is the leading credit card processor in Switzerland. Well over 3 million credit cards from Visa and Mastercard are reliably processed through our systems. With more than 750 dedicated employees at the Glattbrugg and Manno locations, we combine long-standing expertise with innovative strength and work daily to make tomorrow's payment transactions easier, safer, and smarter. Disclaimer / Policy statements UBS is an employer that promotes equal opportunity. We respect all employees as individuals as well as the different cultures, perspectives, abilities, and experiences of our staff.